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Salesforce Service Cloud with PMO

Foster City, CA, US • Posted 1 day ago • Updated 1 day ago

Contract Independent

Contract Corp To Corp

No Travel Required

On-site

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

PMO
Operations
Best Practices
Customer Service Oriented
Retail Sales
MuleSoft
Salesforce Service Cloud
Case Management

Summary

Salesforce Service Cloud with PMO

Location – Bay Area, CA (Onsite)

Experience : 15+ Years required

JD:

Develop and maintain Salesforce Service Cloud solutions to streamline customer service workflows, automation, and case management in support of front office transformation.
Apply PMO best practices to manage project timelines, resource allocation, and reporting, ensuring successful Operations.
Support troubleshooting of integration issues using MuleSoft to improve data flow and operational efficiency.
Coordinate with business stakeholders and cross-functional teams to trouble shoot issues and validate requirements into technical solutions .
Provide technical guidance, resolve complex issues, and champion adoption of Service Cloud capabilities aligned to project objectives.
Work with India team daily status updates and handoffs.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10448381
Position Id: 1367-20107-13449
Posted 1 day ago

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