Support Analyst - IT

The IT Support Technician plays a crucial role in the global IT organisation by ensuring a high performance of the service and customer satisfaction in the function that is the face of IT. The IT Support Technician is part of the global IT Support and End User Services organisation and manages supports end users and their workplace equipment in their respective region. The IT Support Technician reports to the Regional Team Lead IT End User Support & Services. Major Responsibilities Responding t

32 Hours a Week (Monday-Thursday) Location Channahon, IL Information Services (IS) Service Desk Analyst Position Summary Serve as the first point of contact for Information Services support requests, incidents, and service inquiries. Provide exceptional customer service while ensuring timely resolution of technology-related issues. Support end users through multiple channels including phone, email, self-service portals, and walk-up support both in person and remotely. Key Responsibilities

Job Posting Agency Information: Kansas Department of Labor The Kansas Department of Labor (KDOL) assists in the prevention of economic insecurity through unemployment insurance and workers compensation, by providing a fair and efficient venue to exercise employer and employee rights, and by helping employers promote a safe work environment for their employees. This facilitates compliance with labor laws while enabling advancement of the economic well-being of the citizens of Kansas. At KDOL, o

We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future. Ready to Power a Smarter World with us? The Systems Support Specialist II is responsible for providing technical support of desktop computers, laptops, telephones, peripherals, applications, and related technology. This posit