AMI Systems Specialist
Requisition ID: 165796
Location: New York, NY (Remote)
Position Type: Contract (12 Months)
Position Overview
The AMI Systems Specialist plays a lead technical role in application support and system management for Con Edison’s Advanced Metering Infrastructure (AMI) ecosystem, including Meter Data Management Systems (MDMS) and Head End Systems (HES). This role is responsible for setting collaboration frameworks, defining technical standards, creating solution prototypes, and supporting day-to-day operations and cross-functional project deliverables.
Key Responsibilities
Technical Leadership & Architecture: Serve as a technical lead across IT architecture, infrastructure, cloud development, engineering, and software design. Set technical standards, document requirements, and control solution development processes.
AMI Systems Support: Perform day-to-day application support and operations for MDMS and integrated systems. Work closely with key vendors and business partners on release notes, new features, system enhancements, and scheduled upgrades.
Run Team Operations: Participate in the AMI Run team to build, maintain, and optimize tools and reports for production monitoring and troubleshooting. Participate in an on-call support rotation.
Incident & Issue Resolution: Analyze MDMS issues, trace data flows, perform log analysis, and build automation for monitoring and alerting using a "prevent and predict" mindset. Drive incident triage, root cause analysis, and remediation with quick turnarounds in an Agile framework.
Stakeholder & Vendor Management: Provide regular updates on support issue resolution plans, report critical issues, and collaborate with vendors, sponsors, and cross-functional teams in weekly status meetings.
Team Guidance: Provide technical direction and guidance to contractors and internal team members to facilitate prompt issue resolution.
Key Qualifications & Experience
Experience: Proven experience in IT architecture, cloud development, software engineering, and business analysis.
Domain Knowledge: Strong hands-on experience supporting AMI systems, Meter Data Management Systems (MDMS), or Head End Systems (HES).
Technical Skills: Experience with log analysis, data flow tracing, monitoring/alerting automation, and process data trend performance analysis.
Methodologies: Solid grounding in Agile frameworks, product management principles, and DevOps practices.
Soft Skills: Outstanding project management, problem-solving, and cross-functional communication skills. Ability to work independently and guide junior team members.
Note: All candidates selected for an interview will be required to complete a mandatory identity verification process prior to onboarding.
