Capacity Management

We are partnering with one of our Global Consulting client to fill a below position:

ITIL Capacity Management

Location: CHARLOTTE, NC

Salary: $120K (Including 10% QPLC)

Role Name: Capacity Management

Primary Skills: Capacity Planning, Performance Management, ITIL, Capacity Forecasting, Risk & Regulatory Management

Secondary Skills: Splunk, Dynatrace, AppDynamics, ITSM, Infrastructure Architecture, SAR/PerfMon, TrueSight, Jira, Confluence

POSITION_SUMMARY:

• Key responsibility: Includes Risk and Regulatory Management, Information Security Generalist Skills, Information Security Management
• Primarily capacity management of mid-range systems and infrastructure
• Ability to communicate and provide capacity executive summaries to our partners and stakeholders
• Providing data analytics and capacity forecast models
• Understanding of hardware Infrastructure, architecture and disaster recovery
• IT Service Management (ITSM)
• Advisor for system and application performance improvements with other partners and stakeholders
• Preferred understanding of Agile methodologies, Splunk data mining expertise, and demand data/BVI concepts

Job Description

• Candidate will participate in multiple projects and have a specific set of deliverables around Performance and Capacity
• Includes Risk and Regulatory Management, Information Security Generalist Skills, Information Security Management
• Candidate will be required to review technical project documentation in an effort to identify performance and capacity impacts to the infrastructure. Projects identified with impact will be engaged and the candidate will provide support and consulting for the project(s) in question.
• Candidate will work with other support teams to collectively provide forecasts and models for performance and capacity of impacted components. 
• Once performance testing is underway, the candidate will review saturation test results and artifacts (e.g., AppDynamics, DynaTrace, Splunk, SAR/vmstat, application logs and Performance Center results) to measure and interpret capacity thresholds/limits.
• Candidate will also be required to support capacity related BAU activities associated to audit requirement.  

REQUIRED_SKILL:

• "Includes Risk and Regulatory Management, Information Security Generalist Skills, Information Security Management

Experience/ Preferred Skills:

• Minimum experienced greater than 3-5 years of IT Capacity Management
• Demonstrate knowledge of capacity planning methodologies.
• Demonstrate knowledge of mathematical/statistical and quantitative analytics
• Demonstrate knowledge of ITIL capacity management best practices COBIT framework.
• The candidate will be expected to foster a culture of support and knowledge sharing.

DESIRED_SKILL

• Infrastructure architecture
• ITSM
• AppDynamics/DynaTrace
• Splunk
• Operating System Performance Measurement Tools (SAR/PerfMon)
• True Sight Capacity Optimizer
• Agile Framework – Jira/Confluence