DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Microsoft Dynamics CRM Developer
Location: Montreal, QC
Duration: 6 Months
The developer contributes to providing software solutions, delivering stable products, and continuously improving their quality and finding solutions. They analyze, design, configure, develop, maintain, and evolve software products to meet the organization's needs. They are also responsible for the quality and security of the coded solutions.
The consultant actively contributes to the development of large-scale IT systems, programs, and applications by ensuring integration and implementation, while leveraging their expertise in technology and anticipating innovations. They analyze the needs of clients and partners and recommend appropriate technological solutions. In this capacity, they plan, prioritize, and coordinate work to meet commitments and achieve objectives.
Responsibilities:
- Analyze client or project needs and identify appropriate technological solutions while considering budgetary commitments and delivery deadlines.
- Develop implementation strategies, analyze, design and document programs or applications. Develop or code programs or applications with automated testing.
- Install and test software packages or implement applications for assigned clients.
- Ensure the seamless integration of the technical components of the solutions and resolve any potential problems.
- Understand and interpret execution logs and traces from CRM and Power Platform solutions to detect errors, anomalies, and operational problems.
- Manage deployments of Dynamics and Power Platform solutions between development, test and production environments, ensuring tracking of versions, dependencies, configurations and connection references, as well as validations and rollback measures.
Requirements and qualifications
- Demonstrate a minimum of 5 years of experience in a similar role (desired level: senior)
- Experience with agile development projects
- Ability to identify and apply good software development practices (clean architecture, clean code, design patterns)
- Being curious, knowing how to question oneself, and making an effort to learn new things
- Ability to identify problems and obstacles and propose ways to overcome them
- Possessing communication and popularization skills
- Being organized, rigorous, and able to manage priorities
- A unifier, able to convince team members and comply when required
- Being a team player
Technological environment
- Advanced knowledge: Microsoft CRM Dynamics, CI/CD
- Good knowledge of the environments
- Experience with cloud computing concepts, etc.
