Telephony/IVP/Contact Center/Nice CXone (TX Onsite)

Hybrid in Dallas, TX, US • Posted 1 day ago • Updated 1 day ago
Contract Independent
Contract Corp To Corp
Contract W2
25% Travel Required
Able to Sponsor
Hybrid
Depends on Experience
Company Branding Image
Fitment

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Job Details

Skills

  • Telephony
  • NICE CXone

Summary

Role: Telephony Platform Engineers with NICE CXone experience.
Location: Dallas, TX Onsite


NICE CXone / Contact Center Engineer

Primary profile they want
Typical titles:
NICE CXone Engineer
NICE CXone Administrator
Contact Center Platform Engineer
CXone Telephony Engineer
NICE InContact Engineer

Key skills in resume:

NICE CXone Administration
CXone Studio scripting
IVR call flows
Contact center routing
Agent configuration
Telephony troubleshooting
CXone reporting
Experience: 5+ years contact center platforms

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91142718
  • Position Id: 8906298
  • Posted 1 day ago

Company Info

About Pacific Consultancy Services

Pacific Consultancy Services, founded with an ambitious vision in 2013, is a prominent IT Consulting and Service Delivery firm. The company is built upon the pillars of exceptional customer-centric solutions, streamlined processes, and impeccable technical expertise.

With nearly two decades of experience, Pacific consultancy services have been at the forefront of delivering intelligent solutions to clients worldwide, including the United States. Its specialized offerings encompass Artificial Intelligence, Machine Learning, Blockchain, Cloud services, IoT, DevOps, IT Staff Augmentation, and Cognitive Analytics, all contributing to achievable and profitable business models. Ensuring quality across all service domains is a priority for Pacific consultancy services. Its services span from IT Staff Augmentation to Digital Transformation, IT Consulting, and Emerging Technologies.

The work ethos of Pacific consultancy services revolves around its core “Model of Delivery,” aimed at providing clients with the best possible solutions.

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