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Jr. Network Technician - Bilingual (English/Korean)

Austin, TX, US • Posted 3 hours ago • Updated 3 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

English
Leadership
Health Insurance
Insurance
Network Monitoring
Communication
Microsoft Windows
Management
PASS
Reporting
Help Desk
VLAN
Intellectual Property
IP
Network Cabling
Optical Fiber
Cabling
Secure Shell
Telnet
SLA
Microsoft Excel
Microsoft PowerPoint
Microsoft Visio
Mentorship
Semiconductors
Cisco
Cisco Certifications
A+
Switches
Subnetwork
Network
Bilingual
Korean

Summary

Company Description

For More Open Positions Visit us at:
;/strong>

Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Benefits
Medical Insurance
Vision Insurance
Dental Insurance
401(k)
Paid Sick hours

Job Description
Proactive network monitoring and first level of support to network incidents for night shift.
Proactively work with Network Engineers and Cable Technicians on network incident prevention and service restoration.
Basic troubleshooting, escalation to network team within SLA, keeping up with communication until resolution.
Network equipment configuration, and replacement of faulty network equipment under Network Team's guidance.
Participate as a buddy check for network engineers during night change windows.
Provide occasional extended hours support during high projects season, and during site maintenance day.
Respond to incidents within SLA.
Follow SOPs, create reports as requested, update management systems, and effectively communicate with team members and management.
Creation of daily pass down report.

Qualifications
High School diploma or equivalent required.
2+ years of Network Help Desk or Network Technician experience
Cisco Certified Technician (CCT) certification or Cisco Certified Network Associate (CCNA) or Comp TIA A+ certification.
Some experience with VLANs, Subnetting, IP addresses, Ethernet cables, fiber optic cables, SSH, telnet, traceroute, optical transceivers, hubs, switches.
Due to required SLA, must live within 1 hour from north Austin, TX.
Proficient in Word, Excel, Power Point, Visio.
Ability to work well within a team and mentoring other network technicians.
Strong sense of responsibility.
Able to occasionally lift equipment up to 40lb.
Able to occasionally wear a complete cleanroom smock inside an electronic semiconductor facility.

Preferred qualifications:
Cisco Certified Technician (CCT) certification or Cisco Certified Network Associate (CCNA) or Comp TIA A+ certification.
Experience with switch configuration, IP subnetting, network troubleshooting
Bilingual Korean

Additional Information

All your information will be kept confidential according to EEO guidelines.

*** NO C2C ***

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Dice Id: 90803333
Position Id: 87be2219b37942de3474c1cc9a9fc9c5
Posted 3 hours ago

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