Title: Technical Trainer
Job Summary: The Technical Trainer assists with training processes locally. The role reports into the site General
Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is
completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members, and be
responsible for teammate assessments regarding machine skills ? providing feedback, machine certification
responsibility, and conducting assessments related to line of progression movements.
Major Job Responsibilities:
? Completes daily technical training on the floor to assist with the Certification of team members in their
roles
? Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed
? Assists with tracking, evaluating, and measuring training locally using the company?s Dept. Training
Standards & Learning System tools
? Supports site specific technical learning solution creation (SOP?s, Guided Workflows, Technical Learning
Aids - to assist with training)
? Develops, builds, and maintains relationships with trainees & leaders in their role
? Participates in new teammate hiring process ? assesses candidates? skills (general and/ or machine,
involved in interview process to assess industrial experience, and provides perspective on hiring decisions)
? Conducts training on all shifts
? Influences others to be safety-minded
? Team member will be certified through a Train the Trainer process, support managing day to day
Certification Processes & will be supported by Ops L&D with training tools & general knowledge content
? Additional duties as assigned
How you will impact WestRock:
? Improve local team performance through increasing skills and time to certification processes
? Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time
allotted for training ? a continuous improvement mindset
What you need to succeed:
Critical Skills/ Capabilities:
? Growth and Results Oriented: Results oriented person that looks for constant ways to improve
? Innovation: Able to support implementation of new processes and new learning technologies to drive
training into the flow of work
? Interpersonal Skills: Possess keen awareness and understanding of the importance of strong
interpersonal skills in communicating, achieving OKR?s and leading people or teams (self-awareness)
? Accountability: Holds self and others responsible for actions and results
? Influence: Able to partner and build relationships to influence teams to work together, share best
practices and develop and drive effective training for operations teams
? Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal
decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input,
and drive for consensus
? Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to
ensure we can document and teach critical work processes
? Quality: Actively work to ensure quality is ensured while minimizing waste
Technical Skills:
? 1 ? 3 years? experience conducting/ leading training, including On-The-Job training, or similar, in a
manufacturing environment preferred
? 2 ? 4 years? experience in a manufacturing environment preferred
? Knowledge of Learning Management Systems preferred
? Microsoft Office Experience Preferred? Word, Excel, Outlook, PowerPoint, Forms
#WorkWithSmurfitWestrock
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