Senior Warehouse Management Systems (WMS) - (HighJump / Körber/Infios - Warehouse Advantage)

1948 Senior Warehouse Management Systems (WMS) -  (HighJump / Körber/Infios - Warehouse Advantage)

Position Summary

We are seeking a highly capable and forward-thinking Senior WMS SME with hands-on experience supporting Infios / HighJump (Körber) Warehouse Advantage - Warehouse Management Systems (WMS). This role plays a key part in analyzing, configuring, and enhancing our WMS to support evolving warehouse, logistics, and distribution requirements. The ideal candidate brings strong knowledge of warehouse operations and a proven track record of working with Infios/HighJump (Körber) solutions in a fast-moving environment.

Essential Responsibilities & Functions

• Serve as the primary subject matter expert and main support resource for the Infios/HighJump (Körber) WMS across multiple warehouse and distribution sites worldwide.
• Partner with warehouse, logistics, and IT teams to capture system needs and identify opportunities to improve processes.
• Configure, design, and test workflows, integrations, and system enhancements within the WMS.
• Provide day-to-day operational support, troubleshoot system issues, and deliver timely resolutions.
• Review system data and performance trends to uncover issues and recommend improvements.
• Create and maintain documentation such as requirements, configuration updates, and training materials.
• Contribute to WMS implementations, upgrades, migrations, and new warehouse rollouts.
• Work with internal stakeholders, external vendors, and consulting partners to manage support and project activities.
• Train users and provide ongoing guidance on system functionality and best practices.
• Ensure accurate and reliable system communication between the WMS and other applications such as ERP and EDI.
• Manage multiple initiatives simultaneously while maintaining a professional and organized approach.
• Uphold confidentiality standards in line with company policies.
• Perform additional related duties as needed.

Qualifications for Success

Education & Experience

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related field, or equivalent practical experience.
• At least 5 years of hands-on experience configuring and supporting Infios/HighJump (Körber) WMS, including involvement in system implementations.

MUST HAVE:

Deep WMS Functional & Configuration Expertise (HighJump / Körber/Infios - Warehouse Advantage)

Not just “used it,” but:

• Advanced configuration (rules, workflows, RF, task management)
• Troubleshooting transactions and inventory discrepancies
• Integrations (ERP, TMS, automation systems)
• Upgrade & enhancement experience

Warehouse & Manufacturing Operational Knowledge

Beyond system knowledge:

• Inbound / Outbound process optimization
• Inventory control (cycle count, lot/serial, traceability)
• Pick/pack/ship methodologies
• Labor & productivity metrics
• Manufacturing integration (WIP, staging, backflushing)

Data & Reporting (SQL + Analytics)

• Writing complex SQL queries
• Building operational dashboards
• Root-cause analysis via data
• KPI design (fill rate, inventory accuracy, dock-to-stock time)
• Supporting data-driven decisions
• Diagnose issues from raw tables
• Reconcile inventory discrepancies via SQL
  That elevates you above a standard system admin.

Implementation & Project Leadership

• Requirements gathering
• Business process mapping
• Gap analysis
• Cutover & go-live support
• Cross-functional coordination (IT + Ops)

Problem Solving & Cross-Functional Communication

Strong WMS Analysts:

• Translate warehouse pain points into system solutions
• Communicate clearly with:
• Operations leaders
• IT teams
• Vendors
• Executives
• Document processes clearly
• Train end users