Required Sr Devops Engineer - - Washington DC - Onsite

Required Devops Engineer - - Washington DC - Onsite

The DevOps Engineer (specifically Jira Platform Engineer) will serve as the technical lead of our 
Jira instance within Atlassian Government Cloud (AGC) and is responsible for administering, 
configuring, and integrating the application within our enterprise technology ecosystem. This 
position plays a pivotal role in consolidating our collaborative planning tools— transitioning 
from Azure DevOps (on-prem), GitLab (on-prem), and ServiceNow for Agile planning to Jira—
while enabling and scaling Agile practices across the organization. The ideal candidate is both 
technically proficient and strategically minded, with a strong understanding of Agile 
methodologies, DevSecOps workflows, and enterprise system integration. 

Required Qualifications

Jira Administration & Engineering 

• Administer, configure, and optimize Jira Ato meet enterprise project management 
and Agile delivery needs.  
• Design and maintain custom workflows, issue types, screens, fields, and automation rules 
aligned with organizational Agile frameworks and guidelines.  
• Manage user permissions, group roles, and security schemes to ensure governance and 
compliance.  
• Monitor Jira license utilization, user growth, and application usage to ensure efficient use 
of subscriptions. 
• Collaborate with procurement teams to support renewal, optimization, and budget 
decisions.  
• Recommend and integrate plugins from Atlassian Marketplace, as needed. 
System Integration & Development 
• Design, implement, and maintain seamless integrations between Jira with other enterprise 
systems, such as GitLab (source control & CI/CD), and ServiceNow (ITSM), using Okta, 
REST APIs, webhooks, middleware, and scripting.  
• Automate data synchronization across platforms to support traceability from planning to 
release.  
• Troubleshoot and optimize integration pipelines to ensure performance, security, and 
scalability.  
• Partner with infrastructure and cybersecurity teams to align integrations with enterprise 
security and compliance standards.  
• Develop and maintain technical documentation, standards, and best practices. 
Agile Enablement 
• Partner with the Agile Transformation Office to translate Agile practices into effective 
Jira configurations and usage patterns.  
• Provide technical guidance and mentoring to Scrum Masters, Product Owners, and teams 
on best-practice tool utilization.  
• Support reporting and analytics initiatives, ensuring reliable Agile metrics (velocity, 
burndown, cycle time, etc.).  
• Support and enable teams transition from Azure DevOps Boards, Gitlab, Jira (hosted) to 
JIRA SaaS 

Knowledge/Skill Requirements 

• Bachelor’s degree in Computer Science, Information Systems, or a related field (or 
equivalent experience).  
• 12+ years of hands-on experience administering and/or engineering Jira (Self-hosting or • 
SaaS).  
• Proven, hands-on experience developing custom integrations with enterprise platforms, 
especially GitLab and ServiceNow.  
• Proficiency in scripting (Python, PowerShell, or JavaScript) and REST API integration.  
• Strong understanding of Agile methodologies (Scrum, Kanban, SAFe) and DevSecOps 
principles.  
• Experience in enterprise migrations from Azure DevOps or similar tools to Jira. 
Preferred 
• Familiarity with Atlassian ecosystem (Confluence, Bitbucket, Atlassian Government 
Cloud) and marketplace apps.  
• Experience working in a DevSecOps or Platform Engineering environment.  
• Experience with information security, privacy, and risk assessment standards including 
FISMA, SOX, FedRAMP, etc. is preferred.  
• Federal government experience is preferred 
• Atlassian Certified Professional (ACP-620, ACP-120, or equivalent) preferred 
You Shall: 
• Administering, configuring, and integrating the Jira Atlassian SaaS for government cloud 
within our enterprise technology ecosystem.  
• Consolidating our collaborative planning tools—transitioning from Azure DevOps 
(onprem) and GitLab (on-prem) to Jira Atlassian Government Cloud (AGC) SaaS for 
government.  
• Building robust, automated, and secure integrations between Jira SaaS for government 
and core enterprise systems (e.g. ServiceNow, GitLab), enabling end-to-end visibility 
across planning, development and operations 

Place of Performance: 
On-site, Washington, DC