Manager, Engineering

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group's Global E-Commerce Team has an exciting career opportunity for a full time Engineering Manager reporting to the Engineering Director.

The position is onsite and based in Miami, Florida.

The position is also not eligible for work authorization sponsorship.

Position Summary

The Manager, Engineering leads high-performing teams within the Global E-Commerce Engineering organization, delivering innovative, scalable, and high-quality software solutions for Royal Caribbean Group's digital commerce platform. This role aligns technical roadmaps with business goals, fosters a culture of engineering excellence, and drives strategic execution to shape the future of how customers discover, purchase, and plan their cruise vacations.

Essential Duties and Responsibilities

• Leads the development and execution of technical strategies aligned with product and business objectives.
• Drives innovation while ensuring scalable, maintainable, and high-performance software architectures.
• Maintains best practices in engineering processes, security, and compliance (SOX, DevSecOps).
• Acts as a bridge between engineering, product, and business teams to ensure alignment and effective communication.
• Influences decision-making through data, risk analysis, and sound technical judgment.
• Guides product engineering teams in designing and delivering customer-facing agentic AI solutions, including autonomous multi-agent systems, LLM-orchestrated workflows, and retrieval-augmented generation (RAG) pipelines.
• Champions AI-assisted engineering practices, ensuring teams are equipped to build and maintain production-grade AI systems responsibly.
• Leads teams to deliver high-quality software on time, managing cross-team dependencies and fostering seamless collaboration.
• Identifies and nurtures future leaders, providing actionable feedback and career coaching to engineers at all levels.
• Drives hiring, onboarding, and retention strategies to build and sustain a world-class engineering team.

Qualifications, Knowledge and Skills

• Bachelor's degree in Computer Science, Engineering, or related field required; Master's degree preferred.

• Minimum 7 years of experience in software engineering, including hands-on development and leadership roles.
• At least 3 years managing software engineering teams, ideally in fast-paced, highly regulated environments (e.g., banking, e-commerce, DevSecOps).
• Proven experience with scalable architectures, cloud platforms, and transactional applications.
• Demonstrated success building and deploying production-grade agentic AI solutions (autonomous agents, multi-agent orchestration frameworks, RAG pipelines, LLM-integrated workflows).

• Expertise in software architecture, cloud technologies, and secure development practices.
• Proficiency with agentic AI frameworks (e.g., LangGraph, CrewAI, AutoGen) and LLM-integrated application workflows.
• Strong analytical and problem-solving skills with a focus on impact-driven decision-making.

• Exceptional communication skills, able to engage both technical and non-technical stakeholders.
• High ownership, drive, and commitment to building a best-in-class engineering culture.
• Passion for mentoring, coaching, and growing engineering talent.
• Ability to foster a culture of accountability, transparency, and continuous learning.

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.