Sr. Business Analyst

Position: Business Analyst

Location: Boston MA
Duration: 1 Year

Job Summary

The Business Analyst will support Commonwealth of Massachusetts agencies by analyzing business processes, gathering and documenting requirements, and helping deliver technology and process improvements aligned with state policies and regulations. This role works closely with agency stakeholders, project managers, technical teams, and vendors to ensure solutions meet business needs and compliance standards.

Key Responsibilities

• Elicit, analyze, validate, and document business, functional, and non-functional requirements
• Conduct stakeholder interviews, workshops, and requirements-gathering sessions
• Translate business needs into clear documentation such as:
• Business Requirements Documents (BRD)
• Functional Requirements Documents (FRD)
• Use cases, user stories, and process flows
• Analyze current ( as-is ) and future ( to-be ) business processes and recommend improvements
• Support system implementation efforts including UAT planning, test case development, and defect tracking
• Act as a liaison between business users, technical teams, and vendors
• Ensure solutions align with Commonwealth standards, security policies, accessibility (ADA), and compliance requirements
• Assist with change management, training materials, and end-user documentation
• Participate in Agile/Scrum or Waterfall project environments, as required

Required Qualifications

• Bachelor s degree in Business, Information Systems, Public Administration, or related field
• 5+ years of experience as a Business Analyst (public sector experience preferred)
• Strong experience with requirements gathering and documentation
• Familiarity with SDLC methodologies (Agile, Waterfall, Hybrid)
• Experience working with government or regulated environments
• Excellent communication, facilitation, and stakeholder management skills
• Strong analytical and problem-solving abilities