Overview
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Job Details
Hello,
Zenosys is looking Senior Service Now Leader client Newark, NJ If you are available and interested in the below opportunity, please send me updated resume. Thanks
Job Title Senior Service Now Leader
Location- Newark, NJ Hybrid)
Duration 12+ Months Contracts Highly Chance to Extend
If you are interested, please provide the following details along with the updated resume to speed up the interview process.
Full Legal Name as mentioned in Drivers' license:
Current Location:
Willing to relocate to the specified work location:
Currently on a project or actively looking:
Availability for interview:
Availability to join the project:
Date of Birth (Month/Date):
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Since how long the candidate has been in US
Need Education details with University Name, Location & Passing year in resume.:
LinkedIn address
Driving operational excellence through ServiceNowstrategy, IT asset optimization, and enterprise discovery aligning technology,processes, and teams for measurable business outcomes.
We are seeking an experienced ServiceNow Expert to lead the design, development, and administration of our ServiceNow platform. The ideal candidate will combine deep technical knowledge with strong problemsolving skills, ensuring the platform aligns with business objectives, supports ITIL processes, and delivers a seamless user experience across the organization.
Key Responsibilities
- Platform Administration: Configure and maintain ServiceNow modules, including Incident, Problem, Change, Asset, CMDB, Service Catalog, and Knowledge Management.
- Custom Development: Design, script, and implement new applications, workflows, and integrations to expand ServiceNow functionality.
- System Integrations: Develop and maintain APIbased integrations between ServiceNow and other enterprise systems.
- Process Optimization: Partner with IT and business teams to refine workflows, automate processes, and improve service delivery.
- Security & Compliance: Implement rolebased access controls, monitor platform performance, and ensure compliance with security policies.
- Upgrades & Maintenance: Plan and execute version upgrades and patching with minimal disruption.
- Documentation & Training: Produce technical and user documentation; provide training to system users and administrators.
Required Qualifications
- 4+ years of handson ServiceNow administration and development experience.
- Strong understanding of ITIL processes and best practices.
- Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow Studio.
- Experience with ServiceNow integrations using REST/SOAP web services.
- Strong analytical skills and ability to translate business requirements into technical solutions.
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA); Certified Implementation Specialist (CIS) certification (e.g., ITSM, ITOM, HRSD).
- Experience with ITOM Discovery, Event Management, or Performance Analytics.
- Knowledge of Agile/Scrum methodologies.
Soft Skills
- Excellent written and verbal communication abilities.
- Strong stakeholder management and collaboration skills.
- Ability to prioritize and manage multiple projects simultaneously.
If interested Please send me your resume at
Thanks,
HemendraKalal,
Ph: (O)
Sr. Technical Recruiter,
Fax:
Zenosys Consulting,
Web: