Senior Network, Firewall & Voice Infrastructure SME (ITAR)


K-Tek Resourcing LLC
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Job Details
Skills
- Arista
- Authentication
- Collaboration
- Computer Hardware
- Computer Networking
- Configuration Management
- DMZ
- Documentation
- Enterprise Networks
- Firewall
- Firewall Administration
- IEEE 802.1X
- ITAR
- LAN
- Lifecycle Management
- Management
- NAT
- Policy Administration
- Network
- Network Design
- Network Security
- Onboarding
- RADIUS
- Regulatory Compliance
- Root Cause Analysis
- Routing
- Palo Alto
- Problem Management
- Production Support
- Provisioning
- SD
- Screening
- Security Controls
- SolarWinds
- Stakeholder Management
- Switches
- Technical Writing
- Telephony
- VLAN
- Virtual Private Network
- WAN
- WAN Optimization
- Wireless Communication
Summary
Role: Senior Network, Firewall & Voice Infrastructure SME (ITAR)
Location: Cary, NC (Onsite)
Position Summary
Seeking an experienced Network, Firewall & Voice SME to support Benchmark's global enterprise network infrastructure, security platforms, SD-WAN environment, wireless infrastructure, and voice services. The role will be responsible for managing LAN/WAN connectivity, routing and switching, firewall administration, wireless platforms, SD-WAN solutions, network security, monitoring, and operational support for mission-critical systems supporting ITAR/CUI-regulated environments.
Key Responsibilities
- Administer, monitor, maintain, troubleshoot, and support global LAN, WAN, SD-WAN, wireless, firewall, and voice infrastructure.
- Manage Arista switching infrastructure, VLANs, routing, network segmentation, DMZ environments, and data center networking.
- Support Palo Alto firewalls, Panorama management, firewall policy administration, rule reviews, NAT, VPN connectivity, security controls, and firewall lifecycle management.
- Support VeloCloud SD-WAN environments, WAN optimization, branch connectivity, and site onboarding activities.
- Administer and support enterprise voice infrastructure, telephony systems, voice routing, call services, and operational support activities.
- Manage Extreme Wireless infrastructure, wireless controllers, SSIDs, RADIUS authentication, 802.1X security controls, and wireless access services.
- Perform network provisioning, configuration management, software upgrades, patching, hardware refreshes, and infrastructure modernization initiatives.
- Monitor infrastructure health, performance, availability, and capacity using SolarWinds and enterprise monitoring tools.
- Perform root cause analysis, troubleshooting, incident resolution, vendor coordination, problem management, and operational escalations.
- Support network security requirements, compliance initiatives, ITAR/CUI controls, and enterprise governance standards.
- Participate in on-call support rotation and provide Level 3 support for critical production incidents and outages.
- Develop and maintain network diagrams, operational procedures, runbooks, standards, SOPs, and technical documentation.
Mandatory Skills
- ITAR / Export Control Eligible (U.S. Person Required)
- Network Administration
- LAN / WAN Technologies
- Data Center Networking
- Arista Switch Administration
- Palo Alto Firewall Administration
- Panorama Management
- Firewall Policy Management
- VPN & NAT Technologies
- VeloCloud SD-WAN
- Voice Infrastructure / Telephony Support
- Extreme Wireless Networks
- Wireless Controllers
- 802.1X Authentication
- RADIUS Administration
- VLAN, Routing & Switching
- Network Monitoring (SolarWinds)
- Network Security
- Incident & Problem Management
- Production Support / On-Call Support
Preferred Experience
- 8+ years of Enterprise Network Administration experience.
- Experience supporting Palo Alto Firewall environments.
- Experience with SD-WAN technologies.
- Experience supporting enterprise voice environments.
- Experience managing global network infrastructure.
- Experience supporting regulated environments (ITAR/CUI).
- Strong troubleshooting, stakeholder management, and documentation skills.
Additional Details
Recruiter Screening Criteria (Must Have)
- Palo Alto Firewall Experience
- Panorama Administration Experience
- Arista Switching Experience
- LAN/WAN Experience
- SD-WAN / VeloCloud Experience
- Voice Infrastructure Experience
- Wireless Infrastructure Experience
- SolarWinds Monitoring Experience
- Network Security Experience
- Data Center Networking Experience
- On-Call / Production Support Experience
- Dice Id: 10411276
- Position Id: 9082892
- Posted 2 days ago
Company Info
Vision
To be a trusted partner and advisor to our customers
Mission
At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.
Who We Are & What We Do
K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. We have been consistently achieving a growth of 30% Year on Year. We have an extensive experience of working in domains including BFSI, Retail, Healthcare and Pharma, Oil & Gas, Travel & Hospitality and Insurance. The technologies we service are IT Infrastructure, Mobile Technologies, Cloud & Big Data Solutions. We understand the needs of our customers and provide them with customized solutions and resources with the tenet of being the "First Time Right".
Values
-Commitment to our customers success through Integrity
-Excellence through Quality
-Growth through customer value creation

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