Lead, IT Applications

GENERAL PURPOSE:
The Technical Lead serves as a technical point of contact within Supply Chain IT for project
development initiatives and multiple end-user groups with a focus on Warehouse Management
Systems (WMS) and Warehouse Control Systems (WCS).
This role is responsible for:
1. Interpretation of functional and Non-functional requirements
2. Technical solutions including design, patterns and understanding system architecture
3. Coordinate with the development teams, cross functional teams and vendors
4. Stability and health of solutions delivered
5. Support production issues where applicable

ESSENTIAL FUNCTIONS:
Lead technical teams, including portfolio/cross-functional and vendor teams
Interact with Business partners to understand their needs; perform feasibility
Hands on with code reviews and unit testing
Support system integration testing and user acceptance testing
Design interfaces, applications and reports
Visualize what-if scenarios/potential failures and ensure adequate monitoring and
notification is in place as part of the solutions built
Generate/ensure documentation for all work completed
Clear understanding and implementation of performance and scalability testing
Analyze and research to identify the best technical solution to a business problem
o Configure, develop and modify IT applications
Problem solving including database/ application/UI performance tuning
Deploy packages progressively through development, staging and production
environments
Understand department policies with regards to warranty period support and assist
production support team with troubleshooting and de-bugging of production issues as
needed
Understand and follow SDLC standards

COMPETENCIES:
People
Building Effective Teams
Developing Talent
Collaboration
Self
Leading by Example
Communicates Effectively
Ensures Accountability and Execution
Manages Conflict
Business
Business Acumen
Plans, Aligns and Prioritizes
Organizational Agility
With particular emphasis on the following specific position-related competencies:
Java, Spring, .Net Frameworks
Oracle/SQL server Databases
Database Administration knowledge is a plus
WMS Knowledge
Splunk, Dynatrace, TOSCA, HP Performance Center
REST API, Mulesoft Integrations
Experience in Angular/ User interface development

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Minimum 8 years of proven experience as a technical Analyst/Lead in the Supply Chain
and/or Retail IT field
Bachelor's Degree in business, IT or any related field
Proven knowledge in distribution center operations and processes
Experience with Warehouse Management/controls Systems
Knowledge of Microsoft Visio, Word, Excel and PowerPoint
Good written and oral communication skills
Hands on application development experience
Hands on performance testing/tuning, test automation tools
Hands on experience in REST API, SOAP based API, MuleSoft is a plus.
Experience working with IT Monitoring and Change Management tools
Intermediate to Expert SQL (Database Administration knowledge is a plus)
Understands database structures and data flow diagrams (DFD)
Experience working closely and effectively in a mix of business, technical, and
architectural teams to accomplish a goal

PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person
meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance
Vision requirements: Ability to see information in print and/or electronically
This role requires regular in-office presence, including to engage in in-person team interaction,
meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this
role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid

SUPERVISORY RESPONSIBILITIES:
This job does not have direct supervisory responsibility.

DISCLAIMER:
This job description is a summary of the primary duties and responsibilities of the job and position.
It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.
Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or
promotion according to their skills, abilities and experience. We believe that it is an essential part
of the Company's overall commitment to attract, hire and develop a strong, talented and diverse
workforce. Ross is committed to complying with all applicable laws prohibiting discrimination
based on race, color, religious creed, age, national origin, ancestry, physical, mental or
developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical
conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital
or registered domestic partnership status, medical condition (including cancer or genetic
characteristics), genetic information, gender, gender identity, gender expression, sexual
orientation, as well as any other category protected by federal, state or local laws.