Wireless Network Engineer

• Lead the design, implementation, and optimization of complex wireless network solutions for global enterprise environments, ensuring robust, secure, and high-performance connectivity across Retail, Headquarters, Distribution, Manufacturing, Logistics and Remote Office Sites.
• Architect and manage Cisco Identity Services Engine (ISE) deployments for Radius Authentication, policy enforcement, and AAA across global sites.
• Deploy, configure, and analyze client experience monitoring tools, leveraging these platforms to proactively identify, troubleshoot, and resolve wireless client issues and optimize end-user experience.
• Serve as the highest-level escalation point for advanced wireless issues, including RF design, troubleshooting, and performance tuning.
• Mentor and coach junior engineers, providing technical leadership, training, and guidance to build a world-class wireless engineering team.
• Collaborate with cross-functional teams to deliver innovative wireless solutions that meet evolving business needs.
• Drive standardization and best practices for wireless service delivery, documentation, and operational processes.
• Lead root cause analysis and continuous improvement initiatives to enhance wireless reliability, security, and performance.
• Represent wireless engineering in strategic planning and operational meetings, providing expert input on wireless technology trends and future-state architecture.

WHAT YOU BRING

• Current CWNA Certification (CWSP, CWDP, or CCNP Wireless preferred).
• 8+ years of progressive wireless network engineering experience in large-scale, global enterprise environments.
• Expert knowledge of Cisco wireless technologies (AireOS/IOS-XE, Catalyst Center, Prime Infrastructure) and advanced hands-on experience with Cisco ISE for enterprise Radius, AAA and policy management.
• Demonstrated expertise with client experience monitoring tools such as NetAlly, or similar platforms, including deployment, configuration, and analytics for wireless client health and performance.
• Advanced proficiency with Ekahau software for predictive and active WiFi design, including ECSE certification.
• Experience with ticketing systems (ServiceNow, Jira) and managing RMA/TAC cases with Cisco.
• Proven experience leading wireless infrastructure projects from concept through deployment and optimization.
• Strong understanding of access layer switching, DNS, DHCP, authentication, and network security best practices.
• Exceptional communication skills—able to translate complex technical concepts for both technical and non-technical audiences.
• Ability to conduct site surveys and walking surveys as needed (up to 5 hours/day).
• Demonstrated leadership, mentoring, and team-building skills.