IT Planning Administrator

Description

IT Planning Admin

Location: Cartersville, GA

Classification: Salary Exempt

SUMMARY

IT Planning & AI Operations Specialist manages the IT budget (CAPEX, OPEX), annual business plan, contracts, licenses and IT procurement for the entire CTV factory, and establishes standardized purchasing processes to ensure cost efficiency and compliance. In addition, administers company-wide AI services including Claude AI and Microsoft Teams, and drives AI-based projects, business automation and monitoring to improve operational efficiency.

RESPONSIBILITIES

• Plan and manage the annual IT budget (CAPEX, OPEX), including forecasting, execution tracking and variance analysis.
• Establish annual and mid-term IT business plans aligned with company strategy and factory operations.
• Manage IT contracts (maintenance, service, SaaS, outsourcing), including renewals, terms review and vendor performance.
• Manage software licenses (purchase, allocation, renewal, compliance, true-up) and optimize license costs.
• Conduct IT purchasing for HW, SW and services (RFQ, quotation comparison, PO issuance, delivery follow-up).
• Administer and support company-wide Claude AI (account provisioning, permissions, usage policy, user onboarding).
• Manage AI licenses and subscriptions; monitor usage and cost, and optimize seat allocation.
• Ensure stable operation of AI services, including usage monitoring, security and data governance guidelines, and vendor issue handling.
• Operate and manage Microsoft Teams (teams/channels, policies, governance, integration with AI tools).
• Lead AI-driven projects with strategy teams: identify use cases, run PoC, deploy and measure outcomes.
• Automate business processes using AI (workflow automation, reporting, document processing) to improve work efficiency.
• Evaluate and introduce new AI technologies (AI agents, connectors, integration with internal systems) and propose adoption plans.
• Implement AI-based monitoring and alerting (IT systems, budget and license usage dashboards, etc.).
• Create and deploy AI usage guides and best practices, and conduct internal AI training for users.

REQUIRED QUALIFICATIONS

• Bachelor's degree required (IT, Computer Science or related field)
• 5+ years of prior Experience in IT planning, IT budget management or IT procurement.
• Hands-on Experience in CAPEX/OPEX budget planning, execution tracking and reporting.
• Experience in IT contract management and software license management (Microsoft 365, SaaS, etc.)
• Solid understanding of purchasing processes (RFQ, PO, vendor evaluation) and ERP purchasing workflows (e.g., SAP)
• Practical Experience using generative AI tools (Claude, ChatGPT, Copilot, etc.) for business tasks
• Strong analytical skills with advanced Excel and data reporting
• Demonstrated reliability with excellent time-management skills
• Excellent written and verbal communication skills

PREFERRED QUALIFICATIONS

• Experience administering enterprise AI platforms (Claude Enterprise/Team, ChatGPT Enterprise, Microsoft Copilot, etc.)
• Experience in Microsoft Teams / Microsoft 365 administration and governance.
• Experience in business automation using AI, scripting (Python, Power Automate) or API integration.
• Experience in IT planning within high-tech manufacturing industries such as Solar and semiconductors.
• Knowledge of IT governance, data security and AI governance policies.
• Experience with BI tools (Power BI, etc.) for budget and usage dashboards.

Hanwha Q CELLS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.