Apply Now

RDT&E Technical Support Specialist

Panama City, FL, US • Posted 1 day ago • Updated 6 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

Security Clearance
Recruiting
Technical Support
Inventory Management
Sustainability
Red Hat Linux
Help Desk
Tier 1
Information Technology
Account Management
SEC
Microsoft Windows
Microsoft Windows Server
Microsoft Operating Systems
Linux
IOS Development
Microsoft Office
Microsoft
Microsoft SharePoint
ServiceNow
IT Service Management
Computer Hardware
Network
Management
Inventory
Regulatory Compliance

Summary

Location: Panama City Beach, FL
Job Type: Full-Time
Security Clearance: Secret

AERMOR is hiring for the position of RDT&E Technical Support Specialist who will provide comprehensive technical support for RDT&E laboratories across Naval Surface Warfare Center Panama City Division (NSWC PCD). This role includes installing, upgrading, configuring, and troubleshooting hardware and software components within the NSWC PCD Network community. The specialist will also provide Tier 1 helpdesk support, assist with IT inventory management, and ensure network sustainability and security compliance.

Key Responsibilities:

Install, reconfigure, upgrade, and replace or remove hardware and software components.
Support network-related Microsoft Windows and Red Hat Linux software on compatible hardware.
Troubleshoot and install computers, connecting software or hardware to the network in accordance with NSWC PCD-approved SOPs.
Support client configuration changes related to personnel moves, software upgrades, or network modifications.
Provide RDT&E helpdesk support, including Tier 1 support for the RDT&E network.
Assist in the operation of RDT&E drops and document, degauss, and destroy hard drives per approved processes.
Assign and track work orders through NSWC PCD's work order process.
Update and monitor RDT&E network hardware inventory.
Assist with Comprehensive Information Technology Inventory (CITI) and other NSWC PCD inventory systems.
Create, submit, and update SOPs as needed.
Run monthly RDT&E account maintenance and notifications.
Provide account management support for network users.

Required Qualifications:

Must have 3 years of experience and SEC+ certification or equivalent.
Proficiency in Microsoft Windows, Windows Server, Linux, Mac, and Apple iOS.
Experience with Microsoft Office, Microsoft Teams, and Microsoft SharePoint.
Familiarity with Alloy Navigator and ServiceNow for IT service management.
Strong troubleshooting skills in hardware, software, and network environments.
Ability to manage IT inventory and document IT processes in compliance with NSWC PCD policies.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91026559
Position Id: 5234ca47cc88f7458a18d8ec239b4190
Posted 1 day ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Network Engineer

Panama City, Florida

•

Today

Job ID: 2616172 Location: Panama City Beach, FL, US Date Posted: 2026-08-27 Category: Information Technology Subcategory: Network Engineer Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Network Engineer to join our team based in Panama City, FL. The qualified candidate will support a US Navy contract at NSWC PCD by provid

Full-time

VCCA - Technical Support Analyst 2

No location provided

•

Today

Onsite position, 5 days a week Max Vendor Rate - 33.34 The role is funded for 400 hours. There is a strong possibility of extension, but it's not guaranteed. Technical Support Analyst Position Summary The Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user techn

Full-time

USD 33.34 per hour

IT Support Analyst I

No location provided

•

24d ago

Job Posting Agency Information: Kansas Department of Labor The Kansas Department of Labor (KDOL) assists in the prevention of economic insecurity through unemployment insurance and workers compensation, by providing a fair and efficient venue to exercise employer and employee rights, and by helping employers promote a safe work environment for their employees. This facilitates compliance with labor laws while enabling advancement of the economic well-being of the citizens of Kansas. At KDOL, o

Full-time

IT Field Support Technician

Florida

•

Today

The IT Field Support Technician provides technical support for end users and IT infrastructure across multiple locations. This role is responsible for installing, maintaining, troubleshooting, and supporting hardware, software, and network systems while delivering excellent customer service. The ideal candidate is hands-on, adaptable, and comfortable working independently in the field. Job ResponsibilitiesDiagnose and resolve onsite and remote hardware, software, and connectivity issues for des

Full-time

Search all similar jobs

More jobs at AERMOR LLC in Panama City, FL