Product Manager
Location: Chicago, IL (Hybrid)
Duration: 6+ Months
- Fintech sits at the center of how money moves through our system. This covers carrier/partner payments, invoicing, settlement, credit, collections, accounting and internal and external stakeholder financial experiences that build trust in our marketplace and SaaS/service products. We re looking for a data-minded, entrepreneurial Product Manager who thrives in ambiguity and loves building platforms and customer experiences that drive measurable customer and business value.
- As a Fintech Lead Product Manager, you ll define and deliver critical Fintech capabilities with clear value propositions across shipper, carrier and internal customer experiences. This includes creating seamless end-to-end flows from rate automation during booking of a load, to all parties getting paid all the while guarding against fraudulent actors and keeping UF s key Financial systems secure. You will partner with engineers building at scale, product designers, data scientists, risk/compliance partners, and operations teams to shape the future of financial products in logistics.
What the candidate will do
Product Vision and Strategy: Define a clear product vision and strategy for the team, identifying both short-term and long-term initiatives to create an effective product roadmap
User-Centric Approach: Translate user needs into product requirements by deeply understanding user problems and business opportunities - formulating hypotheses, and articulating desired outcomes
Communication: Effectively communicate product plans, tradeoffs, and results to a diverse audience, including internal partner teams, executives, end-users, and external customers
Innovation: Lead the discovery, development, and adoption of innovative features and experiences improve outcomes for Client and out customers and partners
Cross-Functional Team Leadership: Collaborate with a strong team of engineers, designers, data scientists, and user researchers, setting clear team deliverables, defining the roadmap, and driving execution.
Cultivate Team Culture: Build and nurture a strong team culture centered around collaboration, execution, and delivering results.
How the candidate will make immediate impact
Define and execute strategies for Client s Fintech products, balancing short term needs with prudent platform investments
Deeply understand shipper and carrier financial workflows (e.g., billing preferences, payment terms, proof-of-delivery, chargebacks/disputes, payout speed) and build innovative and AI based financial products that unlock efficiency
Analyze market trends, competitor offerings, and monitor internal metrics to inform product decisions
Obsess in the data and details of defects identified by users, operations teams, and intuition
Ensure the higher ROI opportunities are prioritized by collaborating with engineering, design
Uphold consistent communications with executive leaders to enforce growth strategy and impact quantification
Basic Qualifications
Minimum of 4 years of Product Management experience developing and deploying world-class products that scale
Passion for Client s mission and the company's hybrid technology & operations nature
Strong curiosity for Fintech and AI advancements in the logistics industry
Strong customer empathy, and the ability to blend user research with data to create a prioritised product roadmap
Data-first approach to problem solving (know how to use SQL to pull all data from a known data source table)
Basic understanding of economics and supply vs demand
Basic understanding of accounting and Financial ERP systems
Preferred Qualifications
2+ years of Product Management experience building B2B products ideally in the Financial domain
Strong analytical skills and experience with data analysis and experimentation
Proven ability to translate data into actionable insights and strategic recommendations
Excellent communication and collaboration skills. Comfortability with presenting to, recommending changes, and pushing back on executive stakeholders
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