We are seeking an experienced Senior IT Project Manager to lead complex, cross-functional technology initiatives from initiation through implementation and project closure. This role is accountable for delivering measurable business outcomes within approved scope, schedule, budget, quality standards, and risk tolerances.
The successful candidate will translate business needs into executable project plans, coordinate IT, business, vendor, and external partner teams, and apply disciplined project management, monitoring, and control practices. The role requires strong expertise in integrated planning, forecasting, risk management, and executive reporting to support timely decisions and successful delivery across enterprise IT and utility-related technology initiatives.
Position Responsibilities
· Develop and maintain integrated project plans covering scope, deliverables, schedules, milestones, dependencies, resources, budgets, procurement, quality, risks, communications, testing, training, deployment, and transition. Establish governance, decision rights, escalation paths, change control, and PMO documentation.
· Lead projects through initiation, planning, execution, monitoring, implementation, transition, and closure. Coordinate cross-functional teams, assign accountability, resolve conflicts, remove impediments, and manage competing priorities.
· Monitor performance against approved baselines, including schedule, critical path, cost, resources, quality, risks, and benefits. Identify variances and emerging issues early, maintain realistic forecasts, and develop corrective actions and recovery plans.
· Define measurable outcomes, KPIs, baselines, targets, acceptance criteria, and benefits measures. Track progress and validate results through post-implementation reviews.
· Manage budgets, forecasts, resource capacity, procurement, vendor commitments, statements of work (SOWs), deliverables, invoices, acceptance criteria, and contract changes.
· Prepare concise status reports, dashboards, and executive presentations using Microsoft Project, Excel, Power BI, SharePoint, and approved project portfolio management (PPM) tools. Communicate project health, accomplishments, milestones, risks, dependencies, variances, decisions, and recommended actions.
· Facilitate project kickoffs, requirements workshops, design reviews, risk assessments, steering committees, and lessons-learned sessions. Coordinate business units, IT, operations, architecture, cybersecurity, data teams, vendors, and external partners.
· Oversee requirements, solution design, configuration, integrations, data migration, testing, user acceptance testing (UAT), training, organizational change, deployment, operational readiness, and stabilization.
· Maintain actionable risk, assumption, issue, dependency, decision, action, and change logs. Ensure compliance with applicable cybersecurity, privacy, records management, procurement, architecture, and regulatory requirements. Complete project handoffs, financial closeout, documentation, and post-implementation reviews.
Key Deliverables:
· Integrated project plans, schedules, budgets, forecasts, and governance artifacts.
· Project status reports, portfolio dashboards, risk assessments, and executive decision materials.
· Measurable outcome and benefits-tracking plans, including post-implementation reviews.
· Implementation, transition, and project closure documentation.
Position Requirements
· Bachelor's degree in Computer Science, Information Technology, Engineering, Business, Project Management, or a related field.
· 7+ years of project management experience delivering complex enterprise IT or utility-related initiatives, including scope, schedules, budgets, resources, risks, vendors, and executive reporting.
· Demonstrated expertise in integrated planning, critical-path and dependency management, project controls, forecasting, corrective actions, and recovery planning.
· Proven ability to define measurable business outcomes, KPIs, acceptance criteria, and benefits-realization measures.
· Advanced proficiency in Microsoft Project and Excel, with practical experience using Power BI, SharePoint, and/or enterprise PPM tools.
· Experience delivering enterprise system implementations, integrations, data migrations, infrastructure, cybersecurity, networking, cloud, application, or digital transformation projects.
· Experience applying predictive, Agile, and hybrid delivery methodologies and managing vendor contracts, SOWs, deliverables, invoices, and performance.
· Strong stakeholder-management, facilitation, negotiation, problem-solving, written communication, and executive presentation skills.
· PMP, PgMP, PRINCE2, or an equivalent recognized project management certification.
Preferred Qualifications:
· Experience in the public sector, regulated utilities, or water and wastewater environments.
· Experience with enterprise asset management, work management, customer service, billing, permitting, field mobility, data analytics, or operational technology initiatives.
· Familiarity with platforms such as IBM Maximo, Esri GIS, Genesys, SAP, Oracle, SharePoint, and AI-enabled technologies.
· Experience managing infrastructure, cybersecurity, network, mobile application, or utility field-data collection projects.
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