Senior Technical Writer
Sun Harbor Advisors LLC
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Job Details
Skills
- Ability to adapt to new tools and technologies quickly.
Summary
Position Overview:
We are seeking an experienced and detail-oriented Senior Technical Writer to join our remote team. In this role, you will create clear, comprehensive, and user-friendly documentation for our products, technical processes, and systems. The ideal candidate has a strong technical background, excellent writing skills, and the ability to translate complex concepts into accessible content for diverse audiences.
Key Responsibilities:
Develop, edit, and maintain technical documentation including user manuals, API documentation, onboarding guides, troubleshooting guides, and knowledge base articles.
Collaborate with product managers, engineers, developers, and customer support teams to gather technical information and ensure accuracy.
Create visual aids such as diagrams, screenshots, and videos to enhance understanding.
Review and update existing documentation to reflect product updates and improvements.
Ensure documentation aligns with branding, style guides, and best practices.
Assist in creating onboarding materials and training resources for internal teams and customers.
Manage multiple projects simultaneously while meeting deadlines.
Qualifications:
Bachelor s degree in Technical Communication, Computer Science, Engineering, or related field.
5+ years of experience in technical writing, preferably in software or technology industries.
Strong understanding of APIs, software development processes, and technical concepts.
Exceptional writing, editing, and proofreading skills.
Proficiency with documentation tools such as Markdown, Confluence, MadCap Flare, or similar.
Experience with graphic design and visual content creation tools is a plus.
Ability to work independently and collaboratively in a remote environment.
Excellent organizational and time management skills.
Benefits
Incentive Bonus Plans
Comprehensive Medical, Dental, and Vision benefits
401K with Company Match
9 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
- Dice Id: 91163216
- Position Id: 9053306
- Posted 7 hours ago
Company Info
About Sun Harbor Advisors LLC
At SUN HARBOR ADVISORS LLC, we believe that our people are our greatest asset. We are dedicated to fostering a culture of innovation, collaboration, and excellence. As we continue to grow and expand, we are always on the lookout for talented individuals who share our passion for financial success and client service.
Why Work with Us?
- A Culture of Excellence: At SUN HARBOR ADVISORS LLC, we are committed to achieving the highest standards in everything we do. We provide our clients with exceptional service and innovative financial solutions, and we strive to create an environment where our employees can thrive and excel.
- Opportunities for Growth: We invest in our team members' professional development. Whether through ongoing education, mentorship, or hands-on experience, we support our employees in reaching their full potential. We believe in promoting from within and offering career paths that align with individual goals and company needs.
- Collaborative Environment: Our team is a diverse group of professionals who work together to solve complex financial challenges for our clients. We value the unique perspectives and skills each team member brings, fostering an atmosphere of mutual respect and collaboration.
- Impactful Work: When you join SUN HARBOR ADVISORS LLC, you become part of a team that makes a real difference in our clients' lives. Our work helps individuals and businesses achieve financial stability and prosperity, and we take pride in the positive impact we have.
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