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Senior Product Support Analyst - Location: Austin, TX (Remote)

Remote • Posted 20 hours ago • Updated 20 hours ago

Contract W2

Contract Independent

Contract Corp To Corp

Able to Sponsor

Remote

$60 - $80/hr

Fitment

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Job Details

Skills

TSDS
data collections

Summary

Job Title: Senior Product Support Analyst

Location: Austin, TX (Remote)

Service Term Expected: 12+-Month duration

8 Years of Texas Student Data System (TSDS): LEA/vendor-level experience working with the TSDS and its data collections.

8 Years of Customer Service: Experience in customer service, with strong communication skills.

8 Years of Collaboration: Strong ability to work closely with cross-functional teams

8 Years of Communication: Excellent communication skills to effectively work with cross-functional teams

8 Years of Attention to Detail: High level of accuracy and attention to detail in all documentation tasks.

8 Years of Training and Support: Experience in training other team members.

Preferred Skills:(Optinal)

8 Software Documentation: Familiarity with documenting software issues, release notes, and technical guides

8 Technical Writing: Proven experience in creating clear, concise, and comprehensive technical documentation.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90979441
Position Id: 9084762
Posted 20 hours ago

Contact the job poster

Priyanka Poshala

Recruiter @ Conquest Consulting

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