Zscaler Digital Transformation Engineer

Zscaler Digital Transformation Engineer

Remote

12+Months

Key Responsibilities:

1. Strategy & Architecture (Deliverables-Driven)

• Zscaler Deployment Plan: Architect and document the end-to-end deployment strategy for Zscaler SIA and ZTNA across the global enterprise.
• Security Policy Design: Design, validate, and implement robust security policies that align with Zero Trust principles without disrupting business productivity.
• Rollout & Migration Strategy: Develop a phased, risk-mitigated Rollout Strategy and User Migration Plan to transition employees smoothly from legacy VPNs/firewalls to the new architecture.
• Post-Implementation Support: Establish a comprehensive support plan, including standard operating procedures (SOPs), troubleshooting guides, and knowledge transfer to the operational support team.

2. Implementation & Change Management

• Lead user migration planning and execution, minimizing downtime and business friction.
• Drive the Change Management process, ensuring all technical changes are thoroughly vetted, documented, and aligned with enterprise compliance standards.
• Collaborate with cross-functional teams (Network, Identity, and Helpdesk) to ensure seamless integration with existing identity providers (IdPs) and infrastructure.

3. Training & Threat Protection

• Continually optimize the platform to achieve Improved Threat Protection, including advanced sandboxing, SSL inspection, and data loss prevention (DLP).
• Create and deliver clear User Communication and Training materials to educate employees on new access methods, ensuring high adoption rates and minimal support tickets.

Required Qualifications & Skills:

Technical Expertise:

• Zscaler Suite: Proven, hands-on experience designing and deploying Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) in an enterprise environment.
• Zero Trust Architecture: Deep understanding of Zero Trust Network Access (ZTNA) frameworks, secure remote access methodologies, and modern threat protection.
• Networking & Security: Strong grasp of network security protocols, SSL/TLS decryption, SAML/OIDC identity federation, firewalls, and routing architectures.

 Professional Skills:

• Change Management: Experience managing large-scale user migrations and infrastructure transformations with a structured change management approach.
• Communication: Exceptional written and verbal communication skills; ability to translate complex technical shifts into clear user instructions and executive updates.
• Project Execution: Ability to own deliverables from a blank page to full operational hand-off.

 Preferred Certifications:

• Zscaler Certified Cloud Administrator (ZCCA) or Zscaler Certified Cloud Architect (ZCCA-IA / ZCCA-PA).
• CISSP, CCIE Security, or equivalent industry-recognized security certifications.