Moveworks Consultant - Enterprise HR Agent & Custom Plugins

Role : Moveworks Consultant - Enterprise HR Agent & Custom Plugins

Lovation : Remote role - US

Location - Houston, TX

Moveworks Consultant – Enterprise HR Agent & Custom Plugins

Job Summary

We are seeking an experienced Moveworks Consultant to design, build, and scale an enterprise-grade HR virtual agent using Moveworks. The ideal candidate will have strong expertise in conversational process design, compound actions, and custom plugin development, with hands-on experience integrating Moveworks with Workday and Concur APIs.

This role will partner closely with HR, IT, and business stakeholders to automate HR workflows, improve employee self-service, and deliver intelligent, end-to-end HR experiences.

Key skillset:

1. Python
2. JSON/YAML
3. Rest API integrations with external systems
4. Design Error handling processes
5. Moveworks Compound and Script Actions experience; DataMappers and DSL knowledge is a plus.

Key Responsibilities

• Design and develop custom connectors for Moveworks to integrate with HR enterprise systems (e.g. Workday, Concur etc.).
• Build and configure custom workflows, actions, and automations within Moveworks
• Integrate enterprise systems using REST APIs and building custom plugins
• Implement backend logic and data mappings to support conversational and agentic use cases
• Perform unit testing, integration testing, and troubleshooting for custom integrations
• Collaborate with internal teams to gather requirements and validate technical designs
• Optimize agent performance, reliability, and security
• Provide technical documentation, runbooks, and knowledge transfer to internal teams
• Support enhancements, bug fixes, and platform upgrades during the contract period

Required Qualifications

Core Skills

• 3+ years of experience implementing Moveworks solutions
• Strong understanding of conversational AI, intent modeling, and dialog design
• Hands-on experience with compound actions and workflow orchestration
• Proven experience building custom plugins in Moveworks

Integration & Technical Skills

• Hands-on integration experience with:

• Workday APIs
• Concur APIs

• Strong REST API, JSON, and authentication (OAuth, tokens) knowledge
• Experience with middleware or integration platforms (nice to have)

HR Domain Knowledge

• Strong understanding of HR processes and employee lifecycle
• Experience translating HR policies into automated workflows
• Familiarity with enterprise HR data models and compliance requirements

Preferred Qualifications

• Experience with large-scale enterprise deployments
• Experience improving agent accuracy, containment, and analytics
• Consulting background with stakeholder-facing delivery experience

Nice to Have

• Experience with identity systems (SSO, Azure AD)
• Exposure to change management and adoption strategies
• Experience with analytics, reporting, and agent performance tuning

What Success Looks Like

• High employee self-service resolution rates
• Reduced HR ticket volume
• Seamless, secure HR transactions via conversational interfaces
• Scalable and maintainable Moveworks architecture