In this position, the Permitting, Licensing, and Certifications (PLC) Enterprise Program Manager will lead the delivery of the PLC enterprise initiative. The Program Manager establishes governance, operating models, and delivery frameworks to bring clarity, organization, and consistency to program execution. The PLC Program Manager also fulfills a critical role in coaching teams, improving ways of working, and driving successful outcomes in complex, fast-paced environments. The Program Manager partners with product, project management, operations & procurement, engineering, and business stakeholders to help prioritize work, manage dependencies, and mitigate risks.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS
*8-10 years of program or portfolio management experience
*Proven track record managing large-scale, multi-year, multi-million-dollar programs
*Experience managing multiple concurrent workstreams and cross-functional teams
*Experience working with both internal teams and external vendors
Leadership & Communication
*Demonstrated ability to lead with authority and influence without direct control
*Strong ability to coach, mentor, and elevate team performance
*Comfortable having critical, constructive conversations with senior stakeholders
*Exceptional communication skills (executive-level reporting and team-level clarity)
Delivery & Execution
*Deep expertise in program governance, planning, and execution frameworks
*Strong understanding of Agile, Waterfall, and hybrid delivery models
*Ability to bring structure to ambiguous or under performing environments
Preferred Qualifications
*Experience in State Government - preferred but not required
*Experience with Salesforce - preferred but not required
*Certifications (e.g., PMP, Scrum, etc.)
*Experience in standing up programs from early-stage or disorganized environments
Core Competencies
*Strategic thinking with strong execution focus
*Organizational design and operational excellence
*Accountability and ownership mindset
*Conflict resolution and stakeholder alignment
*Risk-based decision making
*Clarity, structure, and attention to detail
ADDITIONAL REQUIREMENTS
*Experience working with project management or Agile tools (such as Confluence, Azure DevOps, SharePoint, or similar tools)
*Ability to communicate clearly with both technical and non-technical stakeholders
*Experience assisting teams with tracking work items, tasks, or project deliverables
*Familiarity with Agile or Scrum practices
*Experience supporting meetings or project ceremonies such as stand-ups, sprint reviews, or planning sessions
*Experience assisting with documentation such as project plans, requirements, or status updates
*Exposure to technology procurement or participation in RFP/RFI processes is preferred
*Ability to perform essential job functions