Account Manager -IT Client management (Bilingual -Japanese)

Account Manager (Japanese Bilingual)

Hybrid work at Dallas, Texas

Salary range      $100 k per year + Benefits

Description

The Account Manager is responsible for obtaining and maintaining long-term key customers by comprehending their requirements. The Account Manager will be engaged in a variety of tasks including sales, business development, account ownership, project management, coordination, customer & partner relationship management, negotiation, partner management.

Essential Functions:

•Business Development with Global Client, Client Group and Non-Client companies for Client US IT services.

•Building Proposal for key projects for Global Client, Client Group and Non-Client companies and aligning it as per customer need.

•Scheduling Internal/External sync with stakeholders.

•Maintaining strong relations with key personnel from Global Client, Client Group and Non-Client companies.

•Acquiring a thorough understanding of key customer needs and requirements.

•Expanding the relationships and business portfolio with customers by continuously proposing services and solutions that meet their objectives.

•Serve as the link of communication between key customers and internal teams.

•Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

•Prepare regular reports of progress and forecasts to internal and external stakeholders.

•Manage accounts from a sales relationship perspective and be responsible for end-to-end sales cycle.

•Vendor/Partner management for Joint delivery of Services to Global Client, Client Group and Non-Client companies.

•Supporting team expansion initiative for technical project at client location.