Google CCAI / Gemini CX Engineer

Title: Senior Consultant Location: Charlotte, NC Work Model Onsite 4 Days/Week Job Duration:6 Months Job Description: Technical Business Analyst/Lead IVR & Google CX Agent Studio (Google CX AS) Experience 10+ Years Job Summary Looking for a Technical BA with 10+ years of experience in IVR and Conversational AI solution development. The ideal candidate should have strong hands-on expertise in Google CX Agent Studio (Google CX AS), including designing and implementing Agentic AI workflows, alo

Role: Google Cloud Platform Application Technical (Engineer) Location : Charlotte, NC Contract Job Summary 8+ years of commercial software development experience. Design and implement scalable CCaaS and IVA solutions leveraging leading cloud and enterprise conversational AI/customer service platforms, including conversational IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, and speech-to-text/text-to-speech capabilities. Develop secure and resilient c

Role: Google Cloud Platform Application Technical (Engineer) Location: Charlotte, NC Job Summary 8+ years of commercial software development experience.Design and implement scalable CCaaS and IVA solutions leveraging leading cloud and enterprise conversational AI/customer service platforms, including conversational IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, and speech-to-text/text-to-speech capabilities.Develop secure and resilient cloud infrastructure on

Role: Google Cloud Platform Application Engineer Location : Charlotte, NC Onsite Duration: Long Term Contract Job Summary 10+ years of commercial software development experience.Design and implement scalable CCaaS and IVA solutions leveraging leading cloud and enterprise conversational AI/customer service platforms, including conversational IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, and speech-to-text/text-to-speech capabilities.Develop secure and resilie