Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Entity: Corporate Services
Department: IS-Clinical Engineer Administration
Location 3535 Market Street
Hours: Hybrid, M-F, 8am-5pm
The Clinical Engineering Quality Program Supervisor (CEQPS) provides leadership to all of the Clinical Engineering departments throughout the enterprise to identify areas of operational improvements, make recommendations and assists or leads these initiatives. The CEQPS provides guidance and data to support the Corrective Action & Preventative Action (CAPA) program and provides recommendations for quality/process improvements. Manages the day to day activities of the CE Field Service Team.
Accountabilities
- Coordinates and manages all aspects of the CAPA program for quality in Clinical Engineering throughout the enterprise.
- Coordinates and manages Clinical Engineering quality/process improvement programs across the enterprise.
- Creates and delivers technical resolutions to create a workflow, process design and programming solutions to business problems.
- Creates and implements project plans and routinely communicates the status of work.
- Coordinates and assists in the education and training of new hires and other team members. Serves as a resource for the Clinical Engineering team.
- Manages the day to day activities of the Clinical Engineering Field Service team.
- Manages all training aspects for Clinical Engineering technicians.
- Provides support for the CMMS database.
- Assists with budget preparation and management for Corporate Clinical Engineering.
- Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
- Other duties as assigned to support the unit, department, entity, and health system organization
Minimum Requirements
Required Education and Experience
- Bachelor's Degree is required
- 3+ years of experience in a Clinical Engineering or quality/performance improvement setting.
Required Skills and Abilities
- PROJECT/CHANGE MANAGEMENT: Ability to implement process improvements
- PROJECT/CHANGE MANAGEMENT: Ability to manage concurrent projects while meeting project deadlines
- COMMUNICATION: Demonstrated customer service skills
- COMMUNICATION: Demonstrated interpersonal/verbal communication skills
- COMMUNICATION: Ability to communicate effectively with all levels of staff
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
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