Product Owner (ServiceNow)

Hybrid in Reston, VA, US • Posted 2 hours ago • Updated 2 hours ago
Contract W2
Hybrid
$73 - $73/hr
Fitment

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Job Details

Skills

  • PRODUCT OWNER
  • SENIOR PRODUCT OWNER
  • TECHNICAL PRODUCT OWNER
  • AGILE PRODUCT OWNER
  • PRODUCT ROADMAP
  • ROADMAP
  • PRODUCT STRATEGY
  • BACKLOG
  • USER STORIES
  • STORY WRITING
  • SERVICENOW
  • SERVICE NOW
  • ITSM
  • IT SERVICE MANAGEMENT
  • CMDB
  • CONFIGURATION MANAGEMENT DATABASE
  • ITOM
  • IT OPERATIONS MANAGEMENT
  • ITBM
  • IT BUSINESS MANAGEMENT
  • CSM
  • CUSTOMER SERVICE MANAGEMENT
  • HRSD
  • HR SERVICE DELIVERY
  • GRC
  • GOVERNANCE RISK COMPLIANCE
  • INCIDENT MANAGEMENT
  • SERVICE CATALOG

Summary

Job Title: Product Owner (ServiceNow)
Location: Reston, VA (Hybrid – 1 Day/Week)
Job Type: Contract-to-Hire
Interview: Onsite

Job Description: 

We are seeking a Senior Product Owner with strong ServiceNow experience to support a large-scale ServiceNow transformation initiative. This role will focus on defining product strategy, building roadmaps, managing backlogs, and driving the future direction of ServiceNow-based CRM and enterprise platforms. The ideal candidate is a seasoned Product Owner with strong stakeholder engagement and agile delivery experience.

 

Key Responsibilities:

  • Define and drive the product vision, strategy, and roadmap for ServiceNow platforms.
  • Own and manage the product backlog, prioritizing features, epics, and user stories based on business value.
  • Translate complex business requirements into clear user stories and acceptance criteria.
  • Collaborate with architects, business analysts, developers, and SMEs to deliver scalable solutions.
  • Lead product demos, presentations, and discussions with executive stakeholders and customers.
  • Support the ServiceNow transformation, aligning current business processes with future-state solutions.
  • Participate in Agile ceremonies, backlog grooming, and sprint planning while ensuring product delivery success.
  • Provide direction to large cross-functional teams and mentor junior product owners when needed.

Required Qualifications:

  • 6+ years of Product Owner experience, preferably in enterprise IT environments.
  • Hands-on experience building product roadmaps, user stories, and backlog management.
  • Strong experience working with large agile teams and stakeholders.
  • Ability to translate business needs into scalable technical solutions.

Preferred Qualifications:

  • Experience with ServiceNow (CSM, ITSM, CRM modules).
  • Healthcare industry experience is a plus.
  • Certified Scrum Product Owner (CSPO) preferred.
  • SAFe 6.0 experience is a plus.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10483685
  • Position Id: 26-00173
  • Posted 2 hours ago
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