Business Analyst

Business Analyst
Remote (Onsite as needed)

Description:
Diversified Systems is searching for a Business Analyst to perform manual record deduplication and process immunization record requests. The contractor will be responsible for identifying and resolving duplicate patient demographic and/or vaccination records created when the IIS is unable to automatically match and merge the records, as well as processing incoming vaccination records requests and change requests from the public. The contractor will work directly with the registry manager, registry supervisors, registry specialists, and other contracted staff.

Responsibilities:

• Manually merge immunization records in PIERS possible duplicate case queues.
• Merge duplicate immunization records identified by providers reporting to PIERS.
• Separate records that are found to be comingled or incorrectly merged.
• Resolve data discrepancies in patient records.
• Identify trends in the creation of duplicate records.
• Suggest improvements to IIS matching and merging processes.
• Work with the registry manager and other IIS staff to develop, update, and maintain clearly defined standard operating procedures to support manual merging of immunization records and separation of records that have been incorrectly merged.
• Process immunization record requests.
• Process immunization record change requests.
• Provide PIERS hotline support for calls from the public regarding their immunization record requests.
• Communicate with public regarding their immunization record requests via phone and email.
• Adhere to jurisdiction policies to always maintain the security and confidentiality of PIERS data.
• Communicate and collaborate with IIS staff to resolve duplicates and comingled records.
• Consistently treat end users, stakeholders, and co-workers with dignity and respect.
• Create and maintain a work environment that is welcoming and respectful of diversity.
• Assist with other related tasks and duties as necessary.

Requirements:

• 4 years of relevant Business Analyst experience required.
• Data analysis and visualization skills required.
• Use distance communication methods including conference call and webinar tools required.
• Ability to work independently and as a part of a team required.
• Develop specific goals and plans to prioritize, organize, and accomplish work required.
• Establish short-term and long-term objectives and specify the strategies to achieve them required.
• Proficiency in Microsoft Office Suite, including Access, Excel, Power Point and Word required.
• Communicate effectively in writing, orally, electronically and in-person required.
• Ability to make decisions based on independent judgment and standard operating procedures required.

About Diversified Systems
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.

Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.