Brinks Texas License #C00550
About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.
We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
Job DescriptionThe Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.
We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
Job SummaryThe Business Technology Enablement Lead is responsible for enabling operations teams to successfully deploy, manage, and optimize ATM hardware and software solutions. This role serves as a critical bridge between business operations, technology teams, and external vendors to ensure seamless integration of ATM devices with transaction processing and remote device management platforms. The ideal candidate combines deep operational understanding with strong technical acumen to drive scalable, reliable, and compliant ATM capabilities across the enterprise.
Key ResponsibilitiesTechnology Enablement & Operations Support- Enable ATM operations teams to deploy, configure, and manage ATM hardware, operating systems, and application software at scale.
- Translate business and operational requirements into clear technology enablement plans, processes, and standards.
- Develop and maintain operational runbooks, deployment playbooks, and support models for ATM platforms.
ATM Platform Integration- Lead the integration of ATM hardware and software with transaction processing systems, networks, and remote device management platforms.
- Partner with architecture and engineering teams to ensure secure, resilient, and compliant end-to-end ATM solutions.
- Oversee testing, certification, and validation of ATM devices and software releases prior to production deployment.
Vendor & Stakeholder Management- Act as a primary liaison between operations, technology, ATM vendors, processors, and managed service providers.
- Manage vendor deliverables related to hardware provisioning, software releases, patches, and lifecycle management.
- Ensure vendor solutions align with enterprise standards, SLAs, and regulatory requirements.
Lifecycle & Change Management- Drive ATM technology lifecycle management, including upgrades, refreshes, patches, and decommissioning.
- Lead operational readiness for new capabilities, including training, documentation, and change communications.
- Support incident, problem, and root cause analysis related to ATM hardware, software, and integration issues.
Governance, Risk & Compliance- Ensure ATM deployments and integrations comply with security, regulatory, and risk management requirements (e.g., PCI, network security, and operational controls).
- Participate in audits, risk assessments, and control reviews related to ATM technology and operations.
- Identify and mitigate operational and technology risks across ATM platforms.
Continuous Improvement- Identify opportunities to improve reliability, performance, automation, and cost efficiency across ATM operations.
- Leverage metrics and operational insights to drive improvements in uptime, deployment speed, and issue resolution.
- Stay current on ATM technology trends, industry standards, and emerging capabilities.
Required Qualifications- Bachelor's degree in Information Technology, Engineering, Business, or a related field (or equivalent experience).
- 8+ years of experience in technology enablement, IT operations, or platform management within financial services or payments.
- Hands-on experience with ATM hardware, operating systems, and application software.
- Strong understanding of ATM transaction processing, switching, and remote device management platforms.
- Proven experience integrating hardware and software into complex, high-availability production environments.
- Experience working with vendors, processors, and managed service providers.
Preferred Qualifications- Experience with large ATM fleets in a regulated financial environment.
- Familiarity with ITIL, SDLC, change management, and release management practices.
- Knowledge of PCI compliance, network security, and operational risk controls.
- Strong project management and cross-functional leadership skills.
- Excellent communication skills with the ability to translate technical concepts for business audiences.
Key Competencies- Business-technology alignment
- Operational enablement and execution
- Systems integration and platform thinking
- Vendor and stakeholder management
- Risk-aware decision making
- Continuous improvement mindset
What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.
Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.
Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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