Service Now Integration Developer (VA EHR)

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
None

Public Trust/Other Required:
MBI (T2)

Job Family:
Process and Operational Efficiency

Job Qualifications:

Skills:
Integration Analysis, ServiceNow Implementation, ServiceNow Platform
Certifications:
None
Experience:
5 + years of related experience
ship Required:
No

Job Description:

The ServiceNow Integration Developer supports a large, complex program by contributing technical, operational, and analytical expertise to ensure successful delivery across multiple teams and stakeholder groups. This role plays a key part in promoting cross-functional collaboration, identifying and mitigating risks, resolving issues, and helping maintain momentum across interconnected workstreams. Operating in a dynamic, fast-paced environment, the Developer ensures that ServiceNow capabilities and integrations align with program objectives and support continuity of operations.

The position requires strong communication skills, detail-oriented execution, and the ability to collaborate with both technical and non-technical partners. The Developer contributes to documentation, reporting, integration analysis, and coordination activities to keep all stakeholders aligned and informed.

This role is remote with 25% travel to nationwide VA sites.

Work Visa Sponsorship will not be considered for this position.

Key Responsibilities

• Collaborate with cross-functional teams across the Client organization and partner groups to support program operations.

• Assist in identifying risks, tracking issues, and driving mitigation strategies to maintain progress.

• Contribute to documentation, technical analysis, reporting, and process alignment activities.

• Support the coordination of ServiceNow-related integration work across technical and non-technical stakeholders.

• Help maintain operational continuity across related workstreams, ensuring that dependencies and integration points are understood.

• Provide analytical support to ensure integration activities meet functional and operational requirements.

• Use productivity and collaboration tools to support project tracking, communication, and documentation.

Minimum Skills & Qualifications

• Bachelor's degree and 3+ years of progressive electronic health records (EHR) support experience

• 5+ years of progressive software development focused on ServiceNow Business Analysis and ServiceNow Incident Management in analytical, engineering or analytical roles

• At least one ServiceNow Certification

• Strong problem-solving and analytical skills

• Clear written and verbal communication abilities

• Ability to work collaboratively across diverse teams

• Must be able to obtain a Position of Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting

Preferred Skills & Qualifications

• Experience working in federal, federal health IT, or Client-related programs

• Exposure to EHR systems or system integration environments

• Background in cybersecurity, data operations, or software testing

• Experience with large-scale system deployments or modernization efforts

Work Environment

• Work Location: Washington, DC (Remote / Hybrid)

• Travel Requirements: Up to 25%

• On-Site Percentage: 0%

• Coordination across multiple technical and business teams

• Fast-paced environment requiring proactive communication and alignment

WHY GDIT:

• Work on a mission that matters-delivering outcomes for Veterans and their families.
• Access the latest cloud and automation technologies in a modern engineering environment.
• Enjoy flexible work options, continuous learning, and a strong culture of purpose and performance.
• Be part of a collaborative team driving innovation in government IT.

#GDITFedHealthJobs

#GDITHealth

#VAeHRMSupport

The likely salary range for this position is $124,093 - $158,700. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
10-25%

Telecommuting Options:
Remote

Work Location:
Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans