SAP CS Consultant

Exciting Opportunity for an Experienced SAP CS Consultant to Drive Customer Service Excellence in a Dynamic SAP S/4HANA Environment

Are you a proactive and detail-oriented SAP Customer Service (CS) specialist looking to make a significant impact? We’re seeking a talented SAP CS Consultant to join a forward-thinking team in Malvern, PA. This onsite role offers an engaging chance to lead support, optimize processes, and deliver strategic solutions in a fast-paced SAP S/4HANA environment. If you thrive in collaborative settings and enjoy transforming business needs into effective SAP solutions, this opportunity is for you.

Please Note: This is a W2 position
Duration: 6 + Months 
Location: Philadelphia, PA
 

Key Responsibilities:

• Lead the support and continuous improvement of SAP CS processes within an SAP S/4HANA environment.
• Provide functional expertise across core SAP CS capabilities, focusing on standard CS processes and configurations.
• Analyze business requirements and translate them into effective SAP solutions.
• Troubleshoot complex business and system issues, including hands-on involvement in configuration, testing, and debugging activities.
• Collaborate with business stakeholders, project teams, and technical resources to ensure solution alignment and successful implementation.
• Provide design recommendations and ensure solutions adhere to business objectives and SAP best practices.
• Support incident management, root cause analysis, change requests, and enhancement initiatives.
• Mentor team members and provide leadership in support and delivery activities.

What You’ll Bring:

• Deep functional expertise in SAP Customer Service (CS), with solid understanding of core processes and configurations
• Proficiency in Contracts, Billing, and Pricing modules within SAP CS
• Hands-on experience in SAP S/4HANA environments, emphasizing core Service functionalities
• Strong analytical skills with meticulous attention to detail
• Ability to troubleshoot complex system issues through configuration and testing
• Excellent stakeholder engagement, communication, and collaboration skills

Nice to Have:

• Working knowledge of SAP interfaces and integration scenarios, including SD, MM, CO, and FI
• Experience with SAP Revenue Accounting and Reporting (RAR)
• Background supporting complex SAP landscapes and multi-functional business processes

Preferred Education & Experience:

• Relevant degree in Information Technology, Computer Science, Business, or related field
• Proven track record with 4+ years of SAP CS implementation, support, or consulting in S/4HANA environments

Additional Requirements:

• Ability to operate across both strategic and hands-on roles, including configuration, troubleshooting, and stakeholder communication
• Commitment to supporting incident management, change requests, and continuous improvement initiatives

Join us to shape exceptional customer service solutions and elevate SAP support standards. If you’re ready to contribute your expertise in a thriving environment and embrace new challenges, apply now and become a vital part of our dynamic team!