Digital Accessibility & Web Content Specialist

job summary:

Our client is looking for a Digital Accessibility & Web Content Specialist for a 6 month hybrid contract opportunity located in Phoenix, AZ.

location: Phoenix, Arizona

job type: Contract

salary: $28 - 31 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

Here is the generalized, client-agnostic version of the job description with all references to Arizona, AZDVS, specific divisions, proprietary vendor software (like Acquia), and government-specific style guides removed or generalized.

Job Summary The defining priority of this position is the implementation, audit, and strict enforcement of the Web Content Accessibility Guidelines (WCAG 2.1/2.2, Level AA standards) across all digital properties. Given that a significant percentage of the target audience includes individuals with disabilities, visually or hearing-impaired users, aging populations, and assistive-technology dependents, the Digital Accessibility & Web Content Specialist ensures that no digital barrier prevents end-users from accessing essential programs, services, and support.

Major Responsibilities & Job Duties

• Accessibility Compliance & WCAG Governance (Primary Focus): Serve as the organization's subject matter expert on applicable regulatory standards (including Section 508 and WCAG 2.1/2.2 Level AA compliance). Conduct systematic, routine accessibility audits using both automated enterprise scanning tools and manual keyboard navigation and screen-reader testing.
• Document Remediation & Media Optimization: Audit, remediate, and catalog all public-facing digital media. Convert legacy, non-compliant PDFs into semantic, accessible HTML or fully tagged, screen-reader-friendly PDFs. Ensure all multimedia components feature synchronized captions, descriptions, and text transcripts.
• User-Centric Content Strategy: Write, edit, and optimize plain-language web copy that breaks down complex policy, application pipelines, and administrative updates into clear, actionable instructions. Eliminate dense jargon in favor of intuitive, user-friendly layouts.
• Cross-Divisional Digital Coordination: Partner closely with internal program leads across operational divisions to update, streamline, and maintain their respective digital footprints.
• Platform Administration & Brand Integrity: Administer the daily operations of the Content Management System (CMS), enforcing consistent site taxonomy, intuitive navigation paths, responsive mobile design, and adherence to enterprise digital brand guidelines.
• Training & Organizational Advocacy: Conduct continuous accessibility training sessions for internal content contributors across various departments. Author documentation, standards, and checklists to prevent accessibility errors (such as missing alt-text, poor color contrast, or broken link strings) at the point of creation.

qualifications:

Knowledge, Skills, and Abilities (KSAs)

Knowledge of:

Core concepts, success criteria, and testing methodologies underlying WCAG 2.1 and 2.2 (Levels A and AA).

Assistive technologies, including screen readers (JAWS, NVDA, VoiceOver), refreshable braille displays, and speech recognition software.

Statutory regulations governing digital accessibility, specifically Title II of the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.

Modern content management systems (CMS), semantic HTML5, CSS layout principles, and responsive web design standards.

Plain-language principles, cognitive accessibility standards, and intuitive UI/UX navigation patterns.

Skills in:

Executing technical remediation on non-accessible digital assets (PDFs, data tables, web forms, and visual graphics).

Utilizing accessibility testing tools and automated platforms to isolate, diagnose, and resolve code and contrast violations.

High-level copyediting and content generation, with the specific ability to simplify complex data for public consumption.

Web asset optimization, including managing proper heading hierarchies, descriptive link structures, and mandatory image alternative (alt) text.

Ability to:

View digital interfaces through the lens of an assistive-technology user to proactively flag navigation and usability bottlenecks.

Bridge communication gaps by explaining technical web accessibility rules to non-technical program managers and division heads.

Maintain an empathetic, mission-driven approach to serving the diverse needs of all end-users.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.