Salesforce Veeva BA/PO

We are seeking an experienced Product Owner to support Patient Services and HUB operations within a pharmaceutical environment. This role will focus on AI enabled solutions, workflow automation, and data driven decisioning to improve patient access, affordability, and support experiences. The ideal candidate brings strong Product Ownership experience, deep familiarity with HUB models, hands on experience with Salesforce (Health Cloud preferred), and the ability to clearly communicate with techni

Key Responsibilities For Product Owners Own and manage the product backlog, aligning with business priorities and roadmap. Translate business objectives into epics, features, and user stories with clear acceptance criteria. Act as the primary liaison between stakeholders and delivery teams. Drive sprint planning, backlog grooming, demos, and retrospectives. Ensure alignment across business, product, and engineering teams. Support delivery across Life Sciences Cloud platforms and associated ecosy

5+ years of Product Owner or Product Management experience, preferably in pharma patient services or HUB operations. Strong experience with Salesforce, ideally Salesforce Health Cloud. Demonstrated experience working with or delivering AIdriven or automation solutions (e.g., workflow automation, intelligent routing, analytics, OCR, NLP). Deep understanding of HUB models, including enrollment, benefits verification, copay, prior auth, and patient support. Exceptional communication and stakeholder

We are seeking two highly skilled Salesforce Architects with deep, hands-on experience in Service Cloud Voice, Agentforce Voice, and contact center integrations (e.g., Five9 or similar platforms). The ideal candidates will have strong expertise across the Salesforce platform, including Experience Cloud, custom development, and system integrations. Key Responsibilities - Lead architecture, design, and implementation of Salesforce solutions with a focus on Service Cloud Voice and contact center i