Senior IT Project Manager - Remote / Telecommute

• The Senior Project Manager (IT) will be responsible for managing multiple complex IT projects, including custom software application development initiatives.
• The role involves defining project scope, preparing project charters and business plans, managing stakeholders, ensuring governance compliance, and delivering IT solutions aligned with enterprise architecture and business objectives.

Requirement/Must Have:

• University degree in Business, Management, or related discipline with 4 years of Project Management experience, OR
• Two-year diploma in Business, Management, or related discipline with 6 years of Project Management experience, OR
• One-year certificate in Business, Management, or related discipline with 7 years of Project Management experience, OR
• 8 years of Project Management experience.
• 6+ years of experience defining project scope and goals with business stakeholders.
• 8+ years of experience developing project deliverables such as project charters, business cases, status reports, risk logs, dashboards, and project closures.
• 8+ years of experience managing multiple projects concurrently.
• 6+ years of experience delivering large complex custom software application development projects within enterprise environments.

Experience:

• Strong experience in enterprise IT project management environments.
• Experience working with cross-functional business and IT stakeholders.
• Experience managing governance and project delivery in structured PMO environments.

Responsibilities:

• Compile project charters and business/project plans to support project execution.
• Define project delivery approach to achieve business objectives and data integrity.
• Manage IT projects aligned with enterprise architecture standards.
• Develop recommendations including resource requirements, dependencies, and policy implications.
• Prepare and present project deliverables to steering committees and stakeholders.
• Manage multiple projects, resources, and governance processes.
• Ensure effective communication with project sponsors and stakeholders.
• Track project status, milestones, risks, issues, budget, and resources.
• Develop project schedules, plans, and resource estimates.
• Provide leadership to project teams and ensure timely execution of tasks.
• Develop requirements and supporting project documentation as needed.
• Assess project outcomes and identify improvement opportunities.
• Support change management and communication planning activities.
• Work within PMO standards and help define or improve standards when required.
• Utilize AI tools to improve reporting efficiency and productivity.

Should Have:

• Experience conducting impact and risk assessments across multiple scenarios.
• Experience using Microsoft Project for forecasting and scheduling.
• Experience managing executive-level stakeholder relationships.
• Experience working in government or public sector environments.
• Experience leading change management and communication planning.
• Experience managing contact center or AI-driven support system projects.
• Experience leading custom software development lifecycle projects.
• Experience working on transition service desk projects.

Skills:

• Strong leadership and stakeholder management skills.
• Strong project planning and organizational abilities.
• Strong communication and presentation skills.
• Strong risk and issue management capabilities.
• Ability to manage multiple complex projects simultaneously.

Qualification And Education:

• Degree/diploma/certificate in Business, Management, or related discipline, or equivalent project management experience as specified above.