Technical Support (Powerschool/Edutech)

Position: Technical Support (Powerschool/Edutech) -Open Position-CA
Type: Contract
This is a 100% remote job. candidates anywhere in the US can apply.

Job Description:

Role: The Education Technology Administrator would support the variety of Edtech solutions employed by Client with a heavy emphasis on PowerSchool. They must also be comfortable interacting in a supportive manner with end users to assist with troubleshooting their needs.

Duties:

• Set up security access; system settings; and staff, teacher and parent access for various Ed Tech apps.
• Provide assistance in all areas of student information, developing attendance reporting formats, grade reporting, registration and scheduling, discipline reporting, test reporting, immunizations, and enrolling/withdrawing of students into the software system, etc.
• Perform data entry and system usage tasks; and document in a user/procedures manual
• Assist in managing the configuration and setup of all academic reports, including progress reports, report cards, regular academic progress updates in PowerSchool
• Ensure accuracy of data and troubleshoot problems with the database, including data validation errors. Resolve help desk tickets raised by teachers, staff and students.
• Troubleshoot operational and software problems, determine cause of error or stoppage, apply corrective techniques or obtain support from software manufacturers
• Assist in establishing and updating permanent student files, the transfer of records and closing out of graduate files
• Extract, format and import data in various Ed Tech applications.
• Other Edtech administration as required

Qualifications:

• Bachelor's Degree;
• Must have 2-5 years of experience working as Powerschool admin
• Must possess exceptional quantitative analytical skills and detail-oriented work habits, strong organization skills; solid verbal, written and graphical communication skills, and the ability to work well in a team to support various stakeholders.
• Expert knowledge of Excel, and/or other data analysis software, as well as complementary software and Microsoft Word platform is a must.
• Preferred if the candidate has experience with Schoology, and other Ed Tech products

Please do reply to me with your updated resume with the hourly rates ASAP