Azure Infrastructure Support Engineer

Role: Azure Infrastructure Support Engineer

Location: Redmond, WA

Type: Fulltime

Job description:

Looking for profiles Window + Azure.

File Service Administration

FSRM

DFS - Distributed File system

Azure File Sync

Windows Clustering

Key Responsibilities

• Provide L2/L3 operational support for Azure infrastructure services across production and non-production environments
• Manage and support Azure Resource Manager (ARM) based deployments
• Provision, monitor, and troubleshoot Azure Virtual Machines (Windows)
• Administer Azure Backup and Recovery Services Vault, including restore operations and backup health monitoring
• Manage patching and compliance using Azure Update Manager
• Support Azure Migrate activities including discovery, assessment, and migration support
• Configure and troubleshoot Azure Monitor, Log Analytics, alerts, and dashboards
• Support Windows Failover Clusters and DFS Namespace in hybrid environments
• Manage Azure Files and Azure File Sync implementations
• Administer Azure Storage Accounts and ADLS Gen2 Storage
• Review service tickets and incident trends to identify recurring issues and improvement opportunities
• Perform root cause analysis (RCA) and contribute to problem management
• Collaborate with cross-functional teams to ensure timely issue resolution
• Ensure adherence to security, compliance, and operational best practices

Required Skills & Technical Expertise

• 5+ years of hands-on experience in Azure Infrastructure Support
• Strong experience with:
• Azure Resource Manager (ARM)
• Azure Virtual Machines
• Azure Backup & Recovery Services Vault
• Azure Update Manager
• Azure Monitor & Log Analytics
• Azure Migrate
• Azure Files & Azure File Sync
• Azure Storage Accounts
• ADLS Gen2
• Solid understanding of Windows Server administration
• Experience with Windows Failover Clustering and DFS Namespace
• Strong problem-solving and analytical skills
• Experience reviewing and working on service tickets in SLA-driven environments
• Experience with scripting and automation, including PowerShell

Documentation & Process Improvement

• Review, write, and maintain technical documentation, runbooks, SOPs, and KB articles
• Ability to review and edit existing documentation for accuracy and clarity
• Identify gaps in operational processes and recommend continuous improvement initiatives

Soft Skills & Behavioral Competencies

• Ability to work independently, prioritize tasks, and manage workloads effectively
• Excellent verbal and written communication skills
• Strong interpersonal skills with a team-player mindset
• Solution-oriented attitude with a customer-focused approach
• Comfortable collaborating with multiple teams in high-pressure production environments
• Good to Have

• Experience supporting Hybrid Azure environments
• Knowledge of Azure networking (ERNetwork, VNETs, NSGs, private endpoints)
• Familiarity with ITIL processes (Incident, Change, Problem Management)
• Azure Certifications:
• AZ-104 (Microsoft Azure Administrator)

Sheetal Rawat

Technical Resource Specialist

Direct :

Email: