DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Program Specialist – Application Development
Location: REMOTE (Local to SC)
Duration: 12 Months
Job Summary:
The Program Specialist for Application Development will design, develop, implement, deploy, manage and support custom stand-alone and web-based dynamic, data-driven applications. The Program Specialist will also provide integration and support for new and legacy applications, produce project plans and documentation from interaction with and data gathered from end user/customer representatives. This employee will also provide support with quality control checks on all databases and programs.
Job Specifications
Performance of this job will be evaluated annually in accordance with provisions of the district’s policy on Evaluation of Professional Personnel.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand and reach with hands and arms; walk; sit; stoop or kneel; crouch or crawl.
Additional physical requirements include the following:
- Physically capable of frequently lifting or moving up to 40 pounds
- Specific vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
- Ability to sit and stand for extended periods of time
- Manual dexterity for the purpose of using a telephone and data entry
- Read a computer screen and printed material with or without vision aids
- Hear and understand speech at normal levels and on the telephone
- Speak in audible tones so that others may understand clearly in person and on the telephone
Essential Duties
- Design, develop, implement, deploy, debug, manage and support custom applications in a variety of environments and technologies.
- Design, develop, implement, manage and support new databases and data structures in a variety of operating system and relational database management environments.
- Identify, install, integrate and support various open source applications and tools identified for use and integration across the district.
- Work with other technology staff members to ensure data integrity between systems and to streamline data and workflows across systems.
- Train end-users and assist technical support staff on the use of application systems software as needed.
- Maintain regular written communication on project status with team lead, project management, and executive management.
- Troubleshoot production problems within assigned applications software.
- Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance.
- Analyze and evaluate existing or proposed application systems to process data.
- Assume other responsibilities as assigned by the supervisor.
Required Qualifications:
- Bachelor’s degree in Computer Engineering or Computer Science.
- 10+ years of experience designing and implementing databases/data structures in Microsoft SQL, Oracle, MySQL, PostgreSQL and other relational database management systems.
- 10+ years of experience designing, developing, testing, deploying and supporting custom applications in a variety of environments, technologies and (programming) languages including, but not limited to VB.NET, ASP.NET, ColdFusion, and C#.
Preferred Qualifications:
- Experience with Client’s applications (ie. Online Academic Application, Ticketing System, Travel Application, etc.)
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