Apply Now

IT Support Analyst | Wilmington, DE | $65K-$80K + Bonus

Philadelphia, PA, US • Posted 11 hours ago • Updated 3 hours ago

Full Time

On-site

USD $65,000.00 - 80,000.00 per year

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

Business Operations
Laptop
Mobile Devices
Computer Hardware
Network
Onboarding
Provisioning
Audiovisual
Remote Support
Technical Support
Microsoft Windows
Operating Systems
Microsoft Office
Active Directory
Hardware Troubleshooting
Communication
Customer Service
Problem Solving
Conflict Resolution
Attention To Detail
Law
Professional Services
Help Desk

Summary

IT Support Analyst
Wilmington, DE (On-site)
$65,000-$80,000 + Bonus + Excellent Benefits

A well-established professional services firm is seeking an IT Support Analyst to provide technical support to attorneys and staff in a fast-paced, client-focused environment. This position offers the opportunity to work with a collaborative technology team while supporting critical business operations.
Responsibilities

Provide day-to-day technical support for desktop, laptop, mobile device, and software issues
Troubleshoot and resolve hardware, software, network, and connectivity problems
Support Microsoft 365 applications, Windows operating systems, and firm technology platforms
Set up and configure computers, peripherals, and user accounts
Assist with onboarding and offboarding employees, including workstation deployment and access provisioning
Support conference room technology and audiovisual equipment
Document and track support requests through resolution
Deliver exceptional customer service while supporting attorneys and professional staff
Assist with technology upgrades, system implementations, and other IT projects as needed

Qualifications

2+ years of IT Help Desk, Desktop Support, or Technical Support experience
Strong knowledge of Windows operating systems and Microsoft 365
Experience with Active Directory, user account administration, and hardware troubleshooting preferred
Excellent communication and customer service skills
Strong problem-solving abilities and attention to detail
Experience supporting a law firm or professional services environment is highly preferred

Benefits

Competitive salary of $65,000-$80,000
Annual bonus opportunity
Comprehensive benefits package
Professional growth and development opportunities
Collaborative and stable work environment

Interested candidates should email their resume to for confidential consideration.

#2722

PandoLogic. Keywords: Help Desk Analyst, Location: Philadelphia, PA - 19122

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: pandfeed
Position Id: 604207827
Posted 11 hours ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Help Desk/Desktop Support Analyst

Philadelphia, Pennsylvania

•

Today

Description We are looking for a Help Desk/Desktop Support Analyst to support daily end-user technology needs for a retail organization in Philadelphia, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys resolving workstation issues, guiding users through technical problems, and maintaining reliable desktop performance in a fast-paced environment. The role focuses on delivering responsive support across Microsoft Windows systems while helping employees stay productive

Easy Apply

Contract

Technology Support Analyst I

New York, New York

•

Today

About Kirkland & Ellis At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence a

Full-time

USD 67,000.00 - 92,000.00 per year

Technology Support Analyst II

New York, New York

•

Today

Full-time

USD 76,000.00 - 105,000.00 per year

Senior Support Engineer

New York, New York

•

Today

Practice/Department: Managed Services Position Title: Senior Support Engineer Position Location: On-Site, Manhattan - New York Schedule: 8 hrs. Monday - Friday with rotating on-call (after hours/weekends) Reports to: Manager or Director Job Summary: The Senior Support Engineer is responsible for maintaining and supporting the IT systems and infrastructure that keep daily business operations running smoothly. Using strong system administration and cloud technology skills, this role helps ensure t

Full-time

Search all similar jobs

More jobs at Express Employment Professionals in Philadelphia, PA