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Enablement Manager

Phoenix, AZ, US • Posted 5 days ago • Updated 5 days ago

Full Time

On-site

Depends on Experience

Evolutyz Corp

Fitment

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Job Details

Skills

System Enablement
Salesforce
Governance and Change Management

Summary

Manage enablement support: Manage virtual and onsite support team to support deployments including developing content, assessing readiness, delivering training, monitoring hypercare, and providing hands-on guidance. Act as trusted advisors during go-live phases, ensuring end users are confident and equipped to leverage new features effectively.
Deploy Salesforce features to guide users and improve compliance: Define the roadmap for system enablement across all functions. Lead the implementation of Salesforce-native tools such as In-App Guidance, Guidance Paths, and Knowledge to enhance user experience and enforce process standards. Establish KPIs tied to enablement outcomes.
Drive cross-functional collaboration and governance: Facilitate cross-functional collaboration teams to ensure enablement efforts are synchronized with broader business initiatives. Establish governance frameworks for content lifecycle, release management, and change management, maintaining transparency and accountability.
Collaborate on process improvement and continuous improvement initiatives: Partner with business stakeholders to integrate system enhancement into functional training plans, ensuring that system changes align with commercial & operational needs. Work closely with SDFC system releases and the client development and project teams to understand upcoming system enhancements to support smooth rollout.

Required Skills and Abilities:
Governance and Change Management manage content life cycles and standard processes documentation
Project Management ability to coordinate major rollouts, manage timelines, and ensure readiness
Cross-Functional Collaboration ability to partner with functional teams, building teamwork and rapport
Continuous Improvement Mindset skilled at leveraging feedback loops and explore new technologies
Leadership and Team Development proven ability to lead, mentor, and align team efforts

Required Experience:

5+ years combined experience in enablement or technical training roles
5+ years progressive experience managing both people and processes
5+ years experience within the Salesforce application including Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud. Salesforce certification(s) a plus.

Required Education:

Bachelor s degree in related field Computer Science, Business, Communications, Education, or related fields

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10443934
Position Id: 8952940
Posted 5 days ago

Company Info

About Evolutyz Corp

Evoluytz is an award-winning IT consulting firm that understands there are no one-size-fits-all solutions when it comes to IT. We are a global leader in providing next-generational IT solutions and consulting. Our custom technical solutions are tailored to each customer's specific needs. We navigate our clients from where they are to where they aspire to be.

We are a global technology firm that helps businesses and technologists join forces to innovate the future.

We believe that by bringing together the best minds from around the world, we can create solutions that are truly transformative. We are committed to thinking big, starting small, and delivering fast without compromising quality. We believe that this approach will help us to achieve our mission of helping businesses and technologists to innovate the future.

Specialties
Application Development, Quality Engineering, Smart Apps, SMAC: Social, Mobility, Analytics, Cloud , Application Performance Monitoring, Cybersecurity, Digital Transformation, DevOps, CI/ CD, Managed Services, and Talent Advisory

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