Systems Analyst

Medford, OR, US • Posted 21 days ago • Updated 21 days ago

Full Time

No Travel Required

On-site

92742 - 118366/yr

Fitment

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Job Details

Skills

Analytical Skill
Collaboration
Communication
Computer Hardware
Business Process
Management
Enterprise Resource Planning
Data Analysis
Computer Science
Customer Service
Operating Systems
Supervisory Management
Documentation
Evaluation
Problem Solving

Summary

: Employment, Applicant Support, and Benefits within Our Vibrant City

Join the City of Medford’s IT team as a Systems Analyst, where you will be the driving force and subject matter expert behind our enterprise software solutions. In addition to providing support for the City’s third-party ERP systems, you will also manage projects related to the implementation and enhancement of new and existing systems.

You’ll work closely with other departments to ensure IT aligns with business needs and provide technical solutions for business processes. Complex problem-solving will be a core part of your day, requiring a highly analytical and self-motivated mindset to diagnose and resolve technical issues across a wide variety of systems.

From new software deployments to ongoing administration and support, your analytical and technical expertise will be crucial in shaping our enterprise application landscape. Go to Medfordoregon.gov to apply for this position!

Required Education and Experience:

Graduation from high school or GED equivalent; and
Six (6) years of experience with computer hardware and software support, database development and management.
A bachelor’s degree in computer science or other area of study as deemed applicable may substitute for two (2) years of experience.

Preferred Qualifications:

Proficiency in SQL scripting for querying databases, data analysis, and generating reports.
Prior experience with Cognos, Crystal Reports, and SSRS reporting tools.
Experience designing and developing data marts and data warehouses.

Available Schedule:

Monday - Friday, 8:00 AM - 5:00 PM
Opportunity for alternate schedule:
- Teleworking may be available after the first 90 days (not guaranteed). Telework is granted based on merit and performance, at the discretion of the direct supervisor and department director.

Compensation & Information on Benefits:

This position is part of the Non-Represented Group employee group.

Learn more about our benefits .

The anticipated hiring range for the Systems Analyst position is $44.59 (first step) to $46.82 or $49.16 (second or third step). The City of Medford determines starting pay based on an evaluation of relevant education, experience, and qualifications as provided by the applicant in their application materials, alongside others who perform work of comparable character consistent with the Oregon Equal Pay Act. Six steps are included in this salary range, allowing opportunity for annual movement through the steps.

Healthcare Benefits:

Medical, vision and dental benefits for employee and family, paid at 100% by the City with the opportunity to buy-up to a lower deductible plan
Life and Accidental Death and Dismemberment insurance – policy value of $50,000 paid by the City
Long-term disability insurance provided by the City
Health Reimbursement Account (HRA-VEBA) contributions provided by the City

Retirement Benefits:

Oregon Public Employee Retirement System (PERS) lifetime pension after retirement at no cost to employee
PERS is 100% fully paid as the City pays both the employer and the employee’s (6%) contributions
Deferred Compensation retirement plan (Section 457 Plan) for employee's retirement planning

Additional Benefits:

Paid vacation, sick leave, and holidays
Employee Assistance Program (EAP)
The City’s Wellness Program promotes physical, social, emotional, intellectual, financial and environmental wellness with various goals and challenges to participate in throughout the year. Employees may qualify for wellness incentives by completing milestones set within the program up to $200 annually
Access to the City's 24/7

Essential Functions of the Position:

Subject matter expert on supported core and third-party applications.
ERP application installation, configuration, and go-live testing, administration, support, maintenance, and ongoing enhancements.
Troubleshoot and resolve complex technical issues.
Analyze business requirements, research trends and industry best practices, and implements business applications to provide creative, efficient, effective, and sometimes disruptive solutions.
Workflow/business process analysis, including cost/benefit analysis.
Project management, including the development of project plans and timelines.
Assists with projects on multiple Operating Systems, database, and application platforms.
Communicate and work with core and third-party vendor sales, applications, and support.
Repairs and recovers systems from software/hardware failures, and coordinates and communicates with impacted parties.
Administers industry standard databases, manages user authority, provides application user access and ensures integrity of related databases and associated applications.
Maintains and possesses knowledge of software applications used by the City, such as MS Office, MS SQL, Cognos, and other applicable technology.
Perform quality assurance over interim work products and deliverables.
Develops and maintains customized reports for database applications, and system management documentation.
Ensures successful application and database interfaces, and installs and tests various system and application software packages.
Supports Windows platform, complex networks, and public access to web- based services.
Ensures positive customer service through professional, courteous behavior and creative problem resolution.
Uses clear verbal and written communication skills to work across the organization supporting City executive, supervisory/management and line staff.

Go to Medfordoregon.gov to apply for this position!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: PTP1BarMjfFf04t
Position Id: 8882050
Posted 21 days ago

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Systems Analyst

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