Epic Training Manager

Job Title: Epic Training Manager (810745)
Start Date: 09/14/2026
End Date: 08/31/2027
No New Submittals: 09/10/2026
Location: Raleigh, NC 27607- Remote
Leads the enterprise Epic training program across DSOHF, overseeing training strategy, curriculum, staff, readiness, and effectiveness for Epic implementations, upgrades, workflow changes, and ongoing optimization.
Key Responsibilities

• Lead and manage the Epic training team, including trainers, curriculum development, and training operations.
• Develop and maintain enterprise Epic training strategies, curricula, materials, and training standards.
• Coordinate training activities for Epic upgrades, implementations, workflow changes, and new functionality.
• Partner with Epic application managers, analysts, clinical/business leaders, and governance groups to assess training needs and readiness.
• Establish training plans, schedules, communications, and readiness milestones for system changes.
• Monitor training completion, effectiveness, competency, and user feedback; develop corrective actions as needed.
• Ensure training content aligns with approved Epic workflows, organizational policies, and operational requirements.
• Support go-live and post-go-live training activities, including at-the-elbow support when appropriate.
• Standardize training processes across DSOHF facilities while accommodating differences in behavioral health, long-term care, developmental disability, and other clinical environments.
• Provide regular status reporting, performance metrics, risks, and recommendations to Epic leadership.

Required / Desired Skills

Skill	Required / Desired	Amount of Experience
Epic EHR training program management	Required	5 Years
Epic implementation, upgrade, or optimization experience	Required	5 Years
Leadership and management of Epic training teams	Required	3 Years
Development and management of Epic training curriculum and materials	Required	3 Years
Epic training methodologies and adult learning principles	Required	3 Years
Project management and implementation experience	Required	3 Years
Epic certification/credentialing	Highly desired	—
Experience supporting behavioral health, long-term care, or complex healthcare environments	Highly desired	2 Years
Experience managing training for multi-site or enterprise Epic environments	Highly desired	2 Years

About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:

Paid Holidays/Paid Time Off (PTO)
Medical/Dental Insurance Group
Accident/Critical Illness Insurance
Life Insurance
401 (K)