Sr RPA BluePrism Support Engineer
iTech US, Inc.
Dice Job Match Score™
🔢 Crunching numbers...
Job Details
Skills
- RPA
- Blue Prism
- SQL
- Root Cause Analysis (RCA)
Summary
Company: iTech US, Inc.
Job Title: Sr RPA BluePrism Support Engineer
Location: NJ (Onsite)
Job Responsibilities:
- Provide L2/L3 production support for Blue Prism bots, processes, objects, queues, schedules, and runtime resources.
- Monitor Control Room and troubleshoot bot failures, exceptions, and performance issues.
- Perform Root Cause Analysis (RCA) and implement permanent fixes for recurring incidents.
- Manage incidents, problems, changes, releases, and deployments across Dev/UAT/Prod environments.
- Work with ServiceNow/Jira, ITIL processes, and SLA management.
- Lead client statservice reviews and communicate incidents, improvements, risks, and automation roadmaps.
- Mentor junior team members and coordinate work across onshore/offshore teams.
- Identify new RPA/automation opportunities and support solutioning or pre-sales discussions.
Required Skills:
- Strong hands-on experience with Blue Prism v6.x/v7.x.
- Strong knowledge of Process Studio, Object Studio, Control Room, Work Queues, Credential Manager, Session Management, and Exception Handling.
- Solid RPA production/application support and troubleshooting experience.
- Knowledge of SQL Server, Windows Server, scripting, ITIL, and ServiceNow/Jira.
- Strong client-facing communication and stakeholder management skills.
Required Education: At least a Bachelor’s Degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems or closely related field is required.
Necessary Skills: RPA, Blue Prism, SQL, Root Cause Analysis (RCA).
To Apply:
VamshiKrishna. K
iTech US, Inc.
- Dice Id: 80181903
- Position Id: 134IT_1111_145
- Posted 2 days ago
Company Info
iTechGRC enables businesses to collect and integrate risk, compliance, audit, and third-party vendor data across the organizational silos to derive actionable business intelligence. We are a part of iTechUS, Inc, which has been there for over 20 years and is a leading business growth solutions provider. The team has transformed over 500 companies in every industry, focusing on performance, reliability, security, flexibility, and cost-efficiency.
We established iTechGRC to provide and implement the next generation of integrated risk management solutions that utilize the latest technology to help you achieve risk and compliance objectives. Guided by the vision of our Chairman and Chief Executive Officer, Kishore Khandavalli, we go beyond standard checklist activities and instead employ a targeted and tailored approach for the unique GRC needs of each customer.
