Lead Business Analyst (LCNC / n8n Workflow Automation)

Role: Lead Business Analyst LCNC / n8n Workflow Automation
Location: San Diego, CA (5 Days work from office)
Experience: 10+ Years
Shift: General shift

Key Skills: n8n, Low-Code / No-Code (LCNC)

Role Overview:

We are seeking an experienced Lead Business Analyst with strong exposure to Low-Code / No-Code (LCNC) workflow automation platforms, preferably n8n, to support enterprise-wide automation and AI-led transformation initiatives within the Banking domain.

The ideal candidate will act as a critical bridge between business stakeholders and technical delivery teams, driving requirement discovery, solution design, and value realization. A strong inclination toward AI-assisted productivity tools, modern delivery practices, and large-scale workflow orchestration is essential.

Key Responsibilities:

Business Analysis & Stakeholder Management
Engage with business stakeholders to understand current-state processes, pain points, and automation opportunities
Conduct discovery workshops, requirement-gathering sessions, and design-thinking workshops with business and IT teams
Translate business needs into clear functional requirements, user stories, process flows, and acceptance criteria
Serve as the single point of contact (SPOC) for requirement clarifications across the delivery lifecycle
Ensure alignment between business goals, automation outcomes, and regulatory constraints

LCNC / Workflow Automation
Analyze, design, and document workflows using LCNC platforms, with a strong preference for n8n
Experience with additional platforms such as Microsoft Power Automate, Zapier, Make.com, Appian is a plus
Define end-to-end process orchestration, system integrations, exception handling, retry mechanisms, and human-in-the-loop steps
Collaborate closely with developers, solution architects, and platform teams to ensure scalable, secure, and maintainable automation solutions
Support UAT, business validation, production go-live, and post-deployment optimization

AI & Productivity Enablement
Leverage AI tools such as Microsoft Copilot, ChatGPT, Cursor, and AI-driven documentation/analysis tools to:
Accelerate requirement gathering and documentation
Improve process analysis and solution design quality
Enhance personal and team productivity
Identify opportunities to embed AI capabilities or AI agents within workflows for:
Decision-making
Classification and routing
Data enrichment and automation
Documentation & Governance

Create and maintain high-quality delivery artifacts, including:
Business Requirement Documents (BRD)
Functional Requirement Specifications (FRS)
User stories and acceptance criteria
Process flows, wireframes, and solution diagrams
Automation value realization and benefit assessment documents
Ensure adherence to enterprise governance, security, compliance, and banking regulatory standards
Support audit and compliance reviews where required

Required Skills & Experience:
Core Experience
8 10 years of experience as a Business Analyst, preferably within Banking or Financial Services
Strong hands-on experience with workflow automation and LCNC platforms, preferably n8n
Proven experience working in enterprise automation or digital transformation programs
Solid understanding of end-to-end business processes, system integrations, and API-driven architectures

Technical & Functional Skills:
Strong knowledge of:
Requirement elicitation techniques
Process modeling (BPMN preferred)
Agile / Scrum and/or hybrid delivery models
Experience working with cross-functional technical teams (developers, architects, QA)
Exposure to AI-driven automation, intelligent workflows, or decision automation is highly desirable