Program Manager Digital Banking

Job Title:  Senior Program Manager – Digital Banking

Primary Skill: Program Management, Agile, Jira

Experience: 10 years

Plano, Texas

Job Description:

• Lead end-to-end go-to-market execution for digital banking platform launches.
• Own integrated launch plans covering milestones, dependencies, and readiness tracking.
• Drive cross-functional collaboration across Product, Marketing, Sales, Ops, Risk, and Compliance.
• Manage launch readiness including training, FAQs, communications, and enablement.
• Oversee phased rollouts, pilot launches, and deployment readiness gates.
• Lead stakeholder governance, executive updates, and decision forums.
• Track risks, issues, and escalations; ensure smooth hypercare support post-launch.
• Ensure compliance approvals, control checks, and customer communications are completed.
• Required experience 7+ years in GTM, product launches, or program management in regulated industries.
• Own integrated launch plans, including milestones, dependencies, readiness criteria, governance, and execution tracking.
• Drive cross-functional coordination across Product, Marketing, Sales, Operations, Client Service, Finance, Risk, Compliance, Legal, and Change Management teams.
• Manage launch readiness activities, including training, FAQs, enablement materials, communications, and frontline support.
• Coordinate phased rollouts, launch sequencing, and readiness gates from pilot through broad deployment.
• Lead executive updates, decision-making forums, issue/risk tracking, escalations, and hypercare support.
• Digital banking platform knowledge.
• Product launch and rollout management tools.
• Agile, Scrum, Project tracking tools (Microsoft Project, Jira, Microsoft Visio).