ServiceNow ITOM Consultant

Remote • Posted 4 hours ago • Updated 4 hours ago
Contract W2
12 Months
No Travel Required
Remote
Depends on Experience
Company Branding Image
Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

  • ServiceNow
  • ITOM
  • IT Operations
  • IT Consulting
  • Mapping
  • Event Management
  • Aerospace
  • Defense
  • CMDB / IRE
  • Health Log Analytics
  • Agent Client Collector/ACC
  • AWS / Service Graph
  • AWS Lambda
  • Reconciliation
  • Documentation
  • Data Quality
  • Configuration Management Database

Summary

Role: Senior ServiceNow ITOM Technical Consultant – Event Management

Experience: 8 to 10 years is a must

Industry: Aerospace & Defense

Preferred: Strong, recent hands-on ServiceNow Event Management + AWS Service Graph Connector + Discovery/IRE experience will be given highest consideration

Job Overview:
We are seeking two highly experienced Senior ServiceNow ITOM Technical Consultants to support a project with a leading Aerospace & Defense contractor.
 
Required Certifications:
ServiceNow CSA – Certified System Administrator
ServiceNow CAD – Certified Application Developer
Minimum 2 CIS certifications
CIS-ITOM / ITOM-related certifications strongly preferred
 
Required Technical Skills:
ServiceNow Event Management – Primary Focus
Strong hands-on experience with ServiceNow Event Management
Experience streamlining and optimizing complex eventing and alerting environments
Event correlation, alert processing, noise reduction, and event-rule optimization
Experience integrating multiple monitoring/event sources into ServiceNow
 
CMDB / IRE
Strong experience with Identification and Reconciliation Engine (IRE)
CMDB data quality, identification, reconciliation, and normalization
Experience troubleshooting duplicate and conflicting CI records
 
ServiceNow ITOM
Strong overall ITOM implementation and technical consulting experience
Discovery and Service Mapping experience
 
Health Log Analytics
Hands-on experience with ServiceNow Health Log Analytics
Experience using logs and operational data to improve monitoring and event visibility
 
Agent Client Collector
Experience with ServiceNow Agent Client Collector (ACC)
Strong understanding of infrastructure discovery and visibility using ACC
 
AWS / Service Graph
AWS Service Graph Connector configuration and tuning experience is highly important
Experience integrating AWS infrastructure and services with ServiceNow
 
Discovery – Containers & Ephemerals
Experience with ServiceNow Discovery for containers and ephemeral infrastructure
Understanding of dynamic/cloud-native environments
 
AWS Lambda
Hands-on experience with AWS Lambda
Understanding of serverless architecture and its integration with ServiceNow/ITOM monitoring and discovery
 
Key Responsibilities:
Lead and support ServiceNow ITOM technical implementations and enhancements
Design and optimize complex Event Management environments
Analyze event and alert volumes and implement strategies to reduce noise and improve actionable alerts
Configure and tune integrations between ServiceNow and AWS monitoring/infrastructure sources
Configure and optimize AWS Service Graph Connector
Develop and maintain Discovery patterns and infrastructure visibility
Support CMDB health, IRE, identification, and reconciliation
Implement visibility across containers, ephemeral infrastructure, and cloud environments
Troubleshoot complex ITOM integrations and event-processing issues
Collaborate with architecture, infrastructure, cloud, and operations teams
Participate in technical workshops, solution design, configuration, testing, and deployment activities
Follow strict security, compliance, and documentation requirements associated with an Aerospace & Defense environment.
 
 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91139032
  • Position Id: 9082336
  • Posted 4 hours ago

Company Info

About Source Code Technologies LLC

As your business grows, evolves, and improves every day, an intentional and well-executed IT strategy is an essential component in maintaining a sustained competitive advantage. It’s difficult to keep up with the latest technology trends, but with insightful advice and focused professional guidance from Source Code Technologies LLC, you can seamlessly navigate every stage of growth, from start-up to IPO. Get in touch with us today to learn more about how we can help your organization maximize your IT strategy.

Your success is our top priority, and our team works with honesty, integrity, and sincerity to ensure our solutions are a perfect match for your organizational IT needs. We’ll help you move past legacy technology that may be a barrier to productivity, replacing it with advanced solutions that are tailored to provide exactly what your organization needs to excel.

With innovative strategies that encourage rapid decision-making, teamwork, and proactive problem resolution, Source Code Technologies LLC will help position your organization to achieve greater success than you’ve ever imagined.

As a premier IT services company, we believe in maintaining a positive mindset and creating partnerships with purpose. We strive to deliver significant outcomes with measurable results that consistently drive the success and growth of our clients.

About_Company_OneAbout_Company_Two
Contact the job poster
SR

Smriti Rajput

Recruiter @ Source Code Technologies LLC
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

It looks like there aren't any Similar Jobs for this job yet.

Search all similar jobs