SAP Support Specialist
Zinoit Tech LLC
Dice Job Match Score™
👾 Reticulating splines...
Job Details
Skills
- DSCSA
- SAP systems
- upgrades
- change
- logistics
Summary
Position: SAP Support Specialist
Location: Ridgewood, NJ (Local Only)
Job Description:
The SAP Support Specialist is responsible for providing functional and technical support for SAP systems to ensure smooth daily business operations. This role involves troubleshooting system issues, maintaining data integrity, supporting logistics and finance processes, and collaborating with global SAP teams to continuously improve system performance and user experience.
Key Responsibilities
- Identify, analyze, troubleshoot, and resolve SAP system issues in a timely and effective manner.
- Develop and maintain SAP reports and operational Standard Operating Procedures (SOPs).
- Collaborate closely with the Global SAP team to investigate and resolve system-related incidents and enhancements.
- Provide day-to-day SAP support for Logistics and Finance teams, including sales and operational transactions.
- Create and maintain user documentation, job aids, and training materials.
- Deliver training sessions to end users to improve system adoption and efficiency.
- Monitor SAP system performance and conduct routine maintenance to ensure stability and optimal operation.
- Ensure the accuracy, consistency, and integrity of SAP master data.
- Support continuous improvement initiatives by identifying system enhancements and process optimization opportunities.
- Participate in system testing for upgrades, patches, and new functionality.
- Perform other duties as assigned by the Director of Customer Service, Quality & Logistics and/or Senior Vice President of Finance & Operations.
Required Skills & Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or relevant field or equivalent work experience within this area
- SAP Super User experience is a MUST
- 3+ years of experience using SAP systems in a pharmaceutical environment
- Drug Supply Chain Security Act (DSCSA) experience required
- Must have prior pharmaceutical experience
- Experience working in a highly regulated environment
Preferred Qualifications
- Experience working with global or enterprise SAP environments.
- Knowledge of business processes in logistics, supply chain, or finance.
Familiarity with change management, testing, and system upgrades
- Dice Id: 91094587
- Position Id: 8896063
- Posted 7 days ago
Company Info
Zinoit is a B2B lead generation and appointment setting company. A Technology focused demand generation & marketing agency backed by the expertise of industry specialists. Zinoit has built a vast intent base data by regularly monitoring billions of read/write signals that include search, marketing collateral, job posts, resume databases to extract intent and the right-party contact information.
Zinoit extends number of services such as data list building, lead generation via content syndication, telemarketing and email marketing, account-based marketing (ABM), sales appointments setting and digital marketing. We essentially follow a pure pay for performance model to improve ROI on the marketing spend of Enterprise and Technology companies globally.
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