EHR Helpdesk Analyst // 2nd Shift //

Remote • Posted 13 days ago • Updated 13 days ago

Contract W2

Contract Independent

Remote

Depends on Experience

Taproot Solutions

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

EHR Helpdesk Analyst 2nd Shift
healthcare or clinical environment.
EHR platforms (e.g.
Epic
Cerner
Allscripts)

Summary

Job Title: EHR Helpdesk Analyst 2nd Shift

Location : Raleigh, NC , Remote

Duration : 12+Months

Interview Process : In Person Interview

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities.

2^nd

3 PM 11:30 PM

Required Skills

Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.

Proficient with ServiceNow or other enterprise ticketing systems.

In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts).

Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk).

Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90663904
Position Id: 8890351
Posted 13 days ago

Company Info

About Taproot Solutions

Taproot Solutions Inc is a rapidly expanding technology solutions provider specializing in Low-Code/No-Code development, Cloud Computing, Cybersecurity, Artificial Intelligence, and Robotics Process/Desktop Automation. With multiple Federal and SLED (State, Local, and Education) contracts across the USA, Taproot is a trusted partner delivering cutting-edge solutions.

We empower our clients by offering comprehensive services and executive advisory support across a broad spectrum of strategic business and technology opportunities. At Taproot, innovation meets expertise to drive success.

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