Power Platform Release Manager- Dynamics CRM (100% Remote)

ESSENTIAL FUNCTIONS:

• Core responsibilities of this role include release management including scheduling and coordinating PI (Program Increment) deployments across multiple environments, tracking release progress, issues and resolutions using Azure DevOps continuous integration/continuous deployment (CI/CD) tools.
• Managing and organizing code in Azure DevOps and/or GitHub repositories. Maintaining and improving code management systems and practices.
• Helping developers with code merging issues and providing guidance related to promoting Solutions to higher environments.
• Dynamics CRM development experience with in-depth knowledge of Sales, Marketing, Power automates, Power portals and Dataverse
• Administer and maintain the Dynamics 365 applications to ensure Sandbox environments are in sync with Production.
• Manage user roles and permissions.
• Ensure application components are in compliance with the enterprise and solution architecture at SourceAmerica and apply best practices.
• Conduct hands-on implementation, configuration and development of the various components of Dynamics CRM.
• Adhere to an iterative, Scaled Agile (SAFe) implementation methodology.
• Complete technical design deliverables and documentation.
• Adhere to organizational policies and values.
• Perform additional duties and participate in special projects as assigned.
• Monitor Wave release and be a proactive on it
• Environment refreshes from production to lower environments including post refresh steps like removing PII, updating connections, environment variables, etc.
• Writing automation using scripting and use of AI agents to automate recurring tasks
• Conduct hands-on implementation, configuration and development of various components of Dynamics CRM

Required:

• Bachelor s or master s degree in a technology/engineering/computer science related degree.
• At least seven years work experience in a technical development role and at least five years working with Dynamics.
• Technical, development and administration experience with Dynamics 365 Sales, including configuration, security assessment, security optimization, and customization experience.
• Must have in-depth knowledge of Git SCM system including extensive experience with PR based development, resolving git code merge issues, cherry picking git commits, etc.
• Azure DevOps CI/CD pipeline experience.
• Extensive experience with CI/CD tools like Azure DevOps or VSTS.
• Hands-on experience with Azure.
• Extensive experience in Power portal setup, configuration and Dataverse environment creation and refresh activities managing Dataverse storage by developing and monitoring data cleanup jobs
• Demonstrated understanding of the common data model and security model and mechanisms to extend and build new data relationships.
• Must be a dynamic and self-starting individual with strong interpersonal skills who is able to work independently or in a team environment with minimal guidance and direction.
• Must be able to effectively prioritize work to meet deadlines.
• Must commit to continuous learning by developing new skills to keep abreast of industry trends and state of the art technology.
• Must demonstrate excellent written, verbal, and presentation skills to effectively communicate with both technical and non-technical users at all levels of an organization across a variety of stakeholder groups.
• Must possess proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook, Access, Visio).
• Demonstrated analytical and qualitative abilities.
• Experience in Information Technology in business application development and maintenance in a technical capacity.

Preferred:

• Ability to apply Agentic AI to optimize code quality, recurring processes, release management, etc.
• Experience with Dynamics creating plug-ins, custom workflow activities, XAML workflows, web services, and the use of the Dynamics 365 SDK.
• Experience with adjacent Dynamics 365 applications like Finance & Operations, Microsoft Fabric and Power BI.